Officer, Enterprise Change Management Office - Ottawa, Canada - Canada Post - Postes Canada

Sophia Lee

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Sophia Lee

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Description
Job Requisition Id: 170660


Business Function:
Business Transformation


Primary City:
Ottawa


Province:
Ontario


Employment Type:
Full-Time

Employment Status: 1-year term with a possibility of extension and or permanency


Language Requirement:
English Essential


Employee Class and Level:
CPMGA01

Number of Vacancies 1

Job Closing Date (MM/DD/YYYY): 07/25/2023

The Officer, Change Management is accountable for the implementation and evaluation of employee programs and communications. Provides input on program/project development. Completes research and integration with appropriate CPC functions and develops, documents and distributes operations and process procedures.

Participates in special projects, as required; works with reports requiring executive approval and responsible to take this information and communicate policy and strategy to CPC employees.


Responsibilities:

Below are the main job requirements and responsibilities for the Officer, Change Management.

  • Is accountable for the implementation and evaluation of programs targeting CPC employees. Ensures that short and long term objectives are incorporated into the implementation strategy.
  • Sets criteria to measure and evaluate project objectives. Participates in program/project development; develops and implements controls and reports on budget and project deliverables.
  • Ensures effective integration and coordination of programs affecting employees by liaising with Operations, Engineering and other key stakeholders
  • Implements plans for new programs or changes to ensure a professional, complete and cost effective implementation. This includes planning and ensuring internal functions and/or contracted expertise meet committed tight deadlines.

Job Responsibilities (continued):


  • Stays current with change management best practices. Promotes the enhancement of change management skill levels and improves retention of these skills in Canada Post by sharing information and demonstrating their value through results.
  • Develops and coordinates production of related manuals, pamphlets, instructions, guides, howto's etc.; provides input into required training programs.
  • Consults with and provides advice to the client on change management issues, particularly as they relate to communications and training and the development of a change management strategy.
  • Represents the Manager in meetings / committees etc., as needed; and is responsible for making significant decisions on their behalf.

Qualifications:


Education

  • Completed postsecondary, preferably in a related field OR a combination of equivalent professional experience and training

Experience
years of relevant work experience in the areas of Communications, Training and/or Change Management

  • Experience in a project environment
  • Prosci certification is an asset
  • Demonstrated ability to manage competing priorities and integrate various tasks within a matrix or project environment
  • Skilled at motivating others
  • Highly influential with strong negotiating skills
  • Adept at project development and execution
  • Committed to excellence
  • Innovative with a strong business acumen
  • Sound judgment and decision making abilities
  • Skilled at teamwork and relationship management
  • Written communication skills
  • French would be an asset

Other Information:


An eligibility list will be established following the competition for a Twelve (12) month period.

Safety Sensitive Positions
This position may be considered a Safety Sensitive position.


Employment Equity
Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation.

Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.


Conflict of Interest

The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations.

Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.


Accommodation
Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process.

If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated.

All information received in relation to accommodation will be kept confidential.


Important Message

Our Leadership Behaviours

Decision Making - A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner that aligns with the corporation's best interests.

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