Railyard Coordinator Outdoor/indoor - Scarborough, Canada - Transcare Logistics Corporation

Transcare Logistics Corporation

Verified Company

Scarborough, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

This is an indoor and OUTDOOR job Working in the Railyard**
Shift is 4 days (Friday, Saturday, Sunday, Monday) 6:00am - 4:00pm

Transcare Logistics Corporation (Agincourt) is looking for a Transload / Railyard Customer Service Coordinator to join our team
Transcare is a wholly owned subsidiary of Canadian Pacific Railway (CPKC). Transcare Logistics is the largest and the fastest steel transload (rail to truck) facility in Canada. Canada's first automated distribution hub ensures unparalleled speed of service for coil, pipe or plate.

The
Transload / Railyard Coordinator is responsible for customer service, receiving and shipping customer material, inventory, truck flow and other related duties.

Key Responsibilities

Inspection and verification of railcars arriving and departing
Drawing product samples from railcars
Applying/removing track protection
Performing site orientations
Operating weight scale equipment
Inventory control and documentation as well as ground maintenance
Understand inventory layouts and customer information requirements
Handle all customer service issues including, but not limited to ; providing proofs of delivery, booking carriers for rush loads, follow up on deliveries, explaining inventory discrepancies, material tracking, etc.
Monitor progress of all customer requests and provide customers with ongoing status of their requests
Responsible for maintaining accurate and current inventory records
Enter shipping and receiving information into IMS
Create releases and redirect material as per customer instructions
Schedule the incoming train, create bills, book loads, etc.
Responsible for scheduling truck traffic through warehouse
Schedule and book carrier loads for all incoming/outgoing train traffic
Monitor and adjust the plan as required (i.e., reschedule loads, add rush loads, etc.)
Communicate with dispatchers and carriers daily regarding appointment times, rush and missed loads, cancellations, etc.

Qualifications

Work in a safetycritical environment
Valid drivers license
Knowledgeable with computers
Successfully clear a police clearance background check
Ability to stand for long periods of time, climb ladders or staircases
Lift up to 50lbs
Minimum of 2 years of experience preferred
Strong attention to detail, interpersonal skills and customer focused
Excellent oral and written communication skills and the ability to identify and resolve conflicts
Analytical, resultsorientated, excellent time management skills

Working conditions

Operate in outdoor/indoor environment
Working around heavy equipment and noise environment
Must be able to work independently and as part of a team

Transcare is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA').

Job Types:
Full-time, Permanent

Salary:
$25.00 per hour

Expected hours: 40 per week

Benefits: