System Status Controller - Niagara, Canada - Niagara Region

Niagara Region

Verified Company

Niagara, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Division:

Emergency Services

Important Notices & Amendments:

Important Overview:

This position is posted as Regular, Parttime (0 to 36 hours per week).
There is no guarantee of hours on a Parttime basis.
This is a 24/7 operation successful applicants must be willing to workday/evening/nights including weekends.

Please Note:
Core Communication (CAD) Training will take place starting January 2023 for approximately - 6 months.

Training is full-time, held Monday - Friday, typically 8:00am - 4:00pm.

Recruitment process is as follows:

-
Criticall assessment (mid Oct.)
:

All applicants are required to complete an online CritiCall assessment, which is a computer-based assessment and evaluates areas such as data entry skills, memory recall, critical thinking, medical terminology and Niagara geography.

-
First round interviews (end of Oct.)
:

If you successfully meet the Criticall assessment benchmarks, you will be invited to attend an online interview via Zoom.

-
Second round interviews (mid. Nov.)
:

If you successfully meet the first-round interviews benchmarks, you may be invited to attend a second-round online interview via ZOOM, should they be required.

If you are successful with this position, you will be required to produce or complete the following documents:

Grade 12 Diploma (or equivalent e.g., GED)
Valid CPR (CPR-C level, CPR-HCP or higher) and First Aid (not expiring within the next 3 months)
Proof of uptodate immunizations: Tetanus, Rubella, Mumps, Diphtheria, Chicken Pox, Hepatitis B, Poliomyelitis, Measles, TB, and Influenza.
Oath of Confidentiality
Medical Declaration
Proof of unrestricted driver's license
Produce a basic police clearance
If you are successful, references will be conducted. We require a minimum of 3 work related references from individuals who supervised your work, no personal references or peer references are accepted.

Start date for successful applicants will be approximately January 2023.

Upon completion of the Core CAD training program trainees will be required to complete live environment mentoring lasting approximately 4 weeks if this mentoring component is not successfully completed the offer of employment may be rescinded.

About Us:

Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara.

Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families, and communities within its boundaries.

Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada's most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities.

Niagara boasts dynamic modern cities, Canada's most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario's most breathtaking countryside.

An international destination with easy access to its binational U.S.

neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.

For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

Please note that effective February 12, 2023, mandatory COVID-19 vaccinations are no longer required as per the Niagara Region's amended COVID-19 Vaccination Policy.

As a result, you will not be required to submit verification of your vaccination status before starting employment with the Niagara Region.

However, the Niagara Region continues to reserve the right to reintroduce vaccination requirements in the future if necessary to respond to changing public health advice and\or government

Job Summary

Under the guidance of the Training Supervisor, Operations Supervisor or System Status Controller, an SSC trainee will receive, assess, monitor, allot priority to and communicate a prompt response in both English and French to obtain maximum coverage and efficiency for all requests for routine and emergency ambulance services, fire services and other agencies where required, and maintain accurate records of all calls and movements in a closely supervised environment in order to develop the competencies of the System Status Controller position.

QUALIFICATIONS

Educational