Lakeside Cafe Host - Harrison Hot Springs, Canada - Harrison Hot Springs Resort

Harrison Hot Springs Resort

Verified Company

Harrison Hot Springs, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job description

Harrison Hot Springs Resort is currently recruiting for the position of
Lakeside Café Host.

About our company:

Harrison Hot Springs and the Eastern Fraser Valley is a beautiful place to live, work and play.

We would love to have you join our amazing team and share the high quality of life that we have come to enjoy.

At Harrison Hot Springs Resort, our guests discover a location unlike any other destination in the world. We know the care and customer service we offer our guests leads to special experiences for them. We endeavour to exceed guest expectations and deliver outstanding products and hospitality services.

Even though we welcome thousands of guests each year, we will focus on individuals and what we can do to make them feel like they are at home.

Overlooking Harrison Lake, the Harrison Hot Springs Resort offers the following amenities: five mineral hot springs pools, the Healing Springs Spa, three restaurants and a coffee bar, extensive banquet and catering options, Resort Golf Course and Resort Marina.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Ensures compliance with all corporate policies and procedures to ensure guest satisfaction
Able to exceed guests' needs by coordinating the service flow appropriate to a high caliber dining experience in a high paced environment
Must be able to supervise and motivate associates
Responsible for the overall appearance an cleanliness for both the physical facility and the Associates
Able to attend to work reliably
Able to work safely and securely in a manner that protects the integrity and safety of the guest, associates and hotel

SKILLS, KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS:

Minimum 2 years of high volume, high turnover service experience required, preferably in a fast paced restaurant environment

- 'Serving It Right' Certificate required
- 'Food Safe', Level One required

Ability to multitask, prioritize and take direction well
Previous experience as a team player and leader
Excellent organizational and analytical skills
Experience in taking restaurant reservations and excellent telephone skills
Ability to problem solve any guest or associate issues or concerns
Ability to turn a challenging situation into an opportunity and positive experience
Experience with computerized POS system preferred
Previous experience in suggestive selling and upselling techniques preferred
Proven ability to quickly and accurately handle and balance cash, credit and debit card sales
Being multilingual is an asset, preferably Mandarin
Flexible to a changing schedule