Fleet & Delivery Administration - Ottawa, Canada - The Brick
Description
Is this job for you?:
Do you believe in putting the customer first?
Are you a team player and do you have an incredible sense of leadership?
Are you motivated by achievement goals?
WELCOME HOME
The Brick is actively seeking to expand our Fleet & Delivery support team. We need team-orientated players with a great customer focused attitude
The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous Fleet & Delivery divisions We are currently seeking an enthusiastic and organized Delivery Administration & Fleet Support Representative with a passion for customer service to join our team at The Brick's delivery department
Responsibilities:
- Manage Claims for Product or Property Damages to complete resolution.
- Maintain trackers for measuring and improving performance, identifying consistent issues and assisting to provide permanent resolutions.
- Assist with routine scheduling and payroll & payables (ordering) functions as trained.
- Assist with daily delivery team dispatch and processing returns in system as trained.
- Assist management with administrative tasks and other duties as assigned and directed to improve operational effectiveness and customer experience.
Qualifications:
- Excellent interpersonal and communication skills, both written & verbal.
- Exceptional organizational and timemanagement skills required.
- Must display a positive attitude, be flexible and able to adapt to changing priorities.
- Ability to multitask and meet deadlines under pressure, without sacrificing detail.
- Selfstarter and team player; able to work independently with mínimal supervision.
- Ability to interpret, implement and adhere to organizational policies and procedures.
- Flexibility to work a variety of shifts, including evenings and weekends, if required.
- Knowledge of Retail Store Operations & Systems would be a strong asset.
- Knowledge of ADP and Kronos would be an asset.
- Proficiency in Microsoft Office especially Excel, Word & Outlook would be an asset.
Why The Brick?:
- Flexible "employerpaid" benefits including Health, Dental and Paramedical Services for you and your family
- Competitive pay
- Paid training
- Career progression program
- Access to free personal development training
- Employee discounts & Personal "Paid" days off
We welcome all abilities to apply.
We thank all those who apply; however, only those applicants chosen for an interview will be contacted.
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