Brand Specialist - Newmarket, Canada - Pfaff Automotive

Pfaff Automotive

Verified Company

Newmarket, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Brand Specialist

Audi Newmarket Newmarket ON L3Y 9A1
**Who We Are
**At Pfaff Automotive Partners, we're united by a passion for cars, and we're as crazy about them. It's about more than just selling and servicing cars. We're passionate about long-term relationships with our teammates, clients, and communities. We love driving the cars we sell, and we love the people that own and drive them.

Now, in partnership with Lithia and Driveway, North America's second-largest publicly-traded dealership group (

NYSE:
LAD), We are focused on making, buying, and servicing a car and or motorcycle as easy as possible - with a diverse set of brands and deep e-commerce capabilities that provide modern customers an unlimited range of options to suit their needs and lifestyles.

Reports to:

Used Vehicle Manager

Summary
This position is responsible for building relationships and selling vehicles.

Duties and Responsib ilities**- Greet s customers, offers assistance and direction to any customer who enters the dealership showroom or lot.

Generates positive impressions during the shopping and buying experience by serving customers in a friendly, professional and prompt manner.
Utilizes technology to create a streamlined and integrated sales method throughout the entire buying process.
Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
Provides customers with a complete explanation of manufacturer and dealership service procedures and policies.
Writes complete sales orders and processes paperwork in accordance with established dealership policies.
Prepare s sold vehicles for customer delivery prior to customer arrival.
Deliver s vehicle to customers, ensuring the customer understands the vehicle's operating features, warranty and paperwork.
Introduce s new customers to the service team, showing them the service department and making connections with service advisors.
Provid es peertopeer customerdriven sales style that builds relationships, engages and motivates customers in an authentic, transparent experience.

Skills and Qualifications**:

Prior experience in customer service; retail and hospitality preferred.
Technologically proficient is preferred, including Outlook.
No automotive sales experience required.
V alid Ontario Driver's license and clean driver's abstract.
Ability to drive manual transmission.
Excellent interpersonal, communication (verbal & written) and customer service skills.
Exceptional sales skills and a commitment to sales objectives.
Excellent problemsolving skills in order to resolve customer issues.
Ability to work efficiently and effectively under pressure with simultaneous deadlines

**What's in it for you

**In addition to a fast-paced, exciting environment that rewards the entrepreneurial spirit, we offer excellent pay plans, benefits packages for full-time employees, professional training and development, and advancement opportunities throughout our dealer group, such as: - Discounted programs to enhance employee experience

Enhanced vacation policy, based on tenure
Track Days & Budget Car Track Challenge
Seasonal Employee Events
Support in career advancement
Robust training and development programs
RRSP/DPSP/TFSA
Company paid Life Insurance, Accidental Death & Dismemberment
Comprehensive Health and Dental and extended Health Care
Employee Assistance Program
Tuition Reimbursement

If you are passionate, customer focused, and thrive in a team environment, we encourage you to apply.

We thank all applicants for their interest in Pfaff Automotive Partners - please note due to the volume of applicants, only those selected for an interview will be contacted.