Advisor / Sales Person, Plumbing (Full Time) - Cambridge, Canada - Lowe's

Lowe's

Verified Company

Cambridge, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

The primary function of the Sales Specialist Plumbing is to serve as the store expert on plumbing by providing detailed product information to both customers and other Lowe's employees.

The Sales Specialist Plumbing is expected to conduct sales activities and build relationships with customers including promoting and recommending products, plans, or installation services that match customer needs, informing customers on pricing, options, or status on pending orders, keeping shelves stocked and correctly displayed, and coordinating successful completion of projects and orders.

This includes performing order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues.

The Sales Specialist Plumbing is also responsible for providing excellent customer service through the daily execution of Lowe's customer service programs, following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise.

The Sales Specialist Plumbing is also required to maintain a safe and secure work environment by complying with company policies and procedures for merchandising, housekeeping, safety, and monitoring for potential theft or security risks.

Lastly, the Sales Specialist Plumbing is responsible for all other duties as assigned.