Credit Analyst - Somerville, Canada - Day & Ross
Description
At Day & Ross, you'll go far.
Day & Ross is one of Canada's largest transportation companies, serving top brands across North America.
We got our start hauling potatoes in 1950, and now we have a team of more than 8,000 employees, drivers and owner operators.
We believe our people are our greatest strength - and we treat them like family.For over a decade, we've been recognized as one of Canada's Best Managed Companies, and we have been named a Top Company for Women to Work for in Transportation every year since 2018.
Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.About the Role
Credit Analyst
Full-Time
Somerville, NB
The
Credit Analyst is responsible for contributing to the resolution of accounts working collaboratively with customers as well as across functions of the business.
How You'll Help
- Maintain a portfolio of accounts, based on a thorough understanding of the pricing, rates, billings, sales and operations related to the Company
- Corporate serves all divisions across all departments juggling stakeholders internal and external
- Work with Lead Credit Analyst to identify and develop strategies for the resolution of troubled accounts to minimize loss
- Collaborate across departments; including Sales, Operations, Pricing and Rates, to identify problems. With the involvement of Lead Credit Analyst, work to remove barriers and find solutions to ensure the collection of outstanding invoices
- Monitor daily and forecast results to ensure alignment with established targets
- Participate in or host conference calls and/or meetings to correct and align internal stakeholders with external customers
- Work with a team to identify and develop strategies for the resolution of invoice discrepancies to minimize DSO (days sales outstanding)
- Interpret customer contracts
- Other related duties as may be required.
Your Skills & Experience
- Postsecondary education in business administration, accounting or related field
- A suitable combination of education and experience may be considered
- 13 years' experience in a credit/collections role, preferably in the transportation industry
- Adjudication experience an asset
- Strong MS Suite skills; Outlook, Excel & Word; must possess the aptitude for learning new programs; AS400 an asset; ability to learn new programs/platforms
- Exceptional customer service focus and relationship building skills
- Resiliency and persistence to resolve outstanding AR between external and internal stakeholders while maintaining the customer relationship
- Effective communication skills, verbal and written; persuasive, confident, with ability to articulate an appropriate message to various audiences clearly and concisely
- Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting while managing multiple customers
- Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency
- Ability to work independently and to collaborate with others to meet customer expectations
- Maintain composure under highpressure situations and difficult conversations
- Ability to understand transportation documentation and verbiage
- Bilingual in French and English preferred, other languages an asset.
As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply._
Job Types:
Full-time, Permanent
Benefits:
- Casual dress
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Somerville, NB: reliably commute or plan to relocate before starting work (required)
Work Location:
Hybrid remote in Somerville, NB
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