Lead, Solutions Consultant - Burlington, Canada - TransUnion

TransUnion

Verified Company

Burlington, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions.

As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information.

Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things.

Every day TransUnion offers our employees the tools and resources they need to find ways information can be used in diverse ways.

Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for his first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world.

What You'll Bring:

Fraud Industry Knowledge and Connections

Demonstrated deep knowledge of Canadian fraud trends, customer's critical business issues and implications to TU's key markets. Ability to discuss fraud trends at a strategic level that compels and challenges senior leaders.
Strong understanding of the Canadian FINTRAC regulations (considered an asset)
Deep and broad connections to fraud leaders and decision makers from Canada's Big 7 banks, Monoline, Telecommunication and small/medium FI leaders
Strong Knowledge of competitor, including products & data in Canadian market.

Technical Knowledge

Canadian Financial experience (Branch, Digital, Call center, fraud experience) and understanding of internal FI decision making process
Knowledge and experience using existing market Fraud solutions

Client Engagement/Executive Presence

Demonstrated executive presence and able to engage at all levels of customers organization from executive level to working teams.
Proven experience and behavior generating commercial opportunities and landing revenue deals.
Proven ability to grow revenue and market share by using a strategic, disciplined, and focused approach.
Writing/narrative skills and experience with preparing and delivering confident sales presentations and leading/facilitating client interactions.
Strong communication with ability to be representative of portfolio of product(s) at conferences, summits, etc.

Leadership and collaboration

Experience in solutions consultants and expert to understand customer issues, strategies, processes and solutions fit, particularly in the Fraud and authentication space
Strong collaboration with a problemsolving, designthinking, customercentric mindset and demonstrated skills in evaluating situations and identifying multiple solutions.
Adept in engaging at various levels of seniority and roles within TU and the customer's organization, and able to effectively and efficiently communicate the impact of solutions.

Key Capabilities
-
Minimum 7 years of strategic fraud experience '
mandatory' with previous experience in Consulting, fraud management, fraud strategy or similar.

Sales or sales support experience with proven track record of working with crossfunctional teams to sell and deliver customer solutions.
Demonstrated ability to lead, develop, and motivate other associates.
Strong communication and interpersonal skills.
Strong problem solving and decision making abilities.
Demonstrated ability to identify, define, address and solve multidimensional issues and problems of ambiguous nature including those that affect operations, associates or finances across more than one department.
Financial acumen
Bachelor's degree or equivalent work experience
Ability to travel up to 30%

Impact You'll Make:

Collaborate with team in gathering and sharing insights gained from client and sales interactions on unmet client needs as potential input for highpotential product development/expansion opportunities; plays a key role in capturing voiceofcustomer and ideating on market opportunities and direction of future product investment.
Understands, defines and influences how TU products and solutions address critical client issues and contributes as needed in account management.
Improve the sales team's understanding of TU's solutions, their applicability to opportunities and the value to customers in order to improve earlystage client discussions and opportunity identification.
Leverages internal and external data to understand the market and clientlevel performance from team's engagement in sales; stays current on competitive landscape, works with the product marketing group to capture and document competitor's capabilities and future plans.
Communicates the narrative on how solutions add value, contributes to strategic engagement docume