Analyst Settlements - Mississauga, Canada - Independent Electricity System Operator (IESO)

Sophia Lee

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Sophia Lee

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Description

Analyst Settlements:


Date:
Nov 8, 2023


Location:

CA

Company:
Independent Electricity System Operator


INDEPENDENT ELECTRICITY SYSTEM OPERATOR (IESO)

Requisition ID:


  • 19368
    Location:
  • Mississauga, ON (Hybrid)
    Status:
  • Temporary, Up to 18months
    Business Unit:
  • Corporate Services
    Why join us?**You've got great skills. And you want to use them in an organization where you know what you do every day matters. We get that.
We also know that ensuring Ontarians have access to affordable and reliable power doesn't happen by accident.

So we give you the tools, flexibility and support you need to achieve your goals, and development opportunities to help you grow.

You'll thrive in a collaborative, team-based environment that values your unique skills and experiences - and recognizes that when you do better, we become even better too.


Who we are


The Independent Electricity System Operator (IESO) works at the centre of the province's power system, ensuring Ontarians have access to reliable and cost-effective electricity when and where they need it.

We operate the province's electricity grid 24/7, design, run and oversee the wholesale electricity markets, and plan and prepare to meet Ontario's electricity needs - now and into the future.


The Opportunity
Provide technical and analytical support for settlement services provided to IESO customers. Support the development and implementation of changes to Settlement systems, processes and procedures and identify opportunities for improvement. Assist in developing business processes and system documentation to support settlement activities.


What You'll Do

  • Assist in the development and maintenance of appropriate processes, systems and procedures to support settlement activities for the IESOadministered market.
  • Assist in reviewing the effectiveness of existing processes and contribute to the development and implementation of effectiveness and efficiency improvements, as necessary.
  • Provide technical and analytical support to both internal and external customers. Investigate customer inquiries or complaints, or provide support to settlement staff investigating such inquiries or complaints.
  • Provide support and assistance in one or more of the following areas:
  • Maintaining records, work methods, policies and procedures relating to the market rules and legislation. This includes development and maintenance of market manuals, internal settlement guidelines, system documentation, training packages and tracking tools as related to settlement activities.

What You'll Need to Succeed

  • Requires good written and oral communication skills in order to prepare effective reports, process description/user guides, system documentation and to deal effectively with internal and external contacts involved in accomplishing work objectives.
  • This knowledge is considered to be normally acquired either through the successful completion of 4 years University education, or by having the equivalent.
  • Requires exposure to system and market operations and an understanding of applicable market rules, legislation and practices related to metering, meter data management and settlement activities.
  • Requires a good understanding of the electrical utility industry and experience in meter data management and metering systems including applicable regulatory requirements, equipment characteristics, installation and field practices, maintenance practices and loss adjustment methodologies.
  • Requires experience to become familiar with the nature of studies and investigations carried out by the different sections and groups of the organization.
  • Requires further onthejob experience to become familiar with methods and practices associated with the work functions.
  • Requires experience in providing advice to others including good customer service skills.
  • A strong personal commitment to customer needs
  • A strong commitment to corporate objectives

Core Competencies

  • Good Analytical and communication skills
  • Strong interpersonal skills
  • Ability to work with minimum supervision
  • Ability to work in a team environment
  • Deadline oriented individual
  • Proven excellent customer service skills
  • Demonstrates organizational skills

What's in it for you

  • A comprehensive total rewards program, including bestinclass benefits and a flexible workplace
  • A challenging, fastpaced and collaborative team environment, where your perspectives and experiences matter
  • Leaders who support your growth and success through regular feedback and coaching The opportunity to work with some of the brightest minds in the industry


For future reference, please ensure to save a copy of the job description as it will no longer be available once the posting closes.


At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing and retaining people from a wide variety of backgrounds.

We do this by

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