No further applications will be accepted for this offer, we have other related job offers that you can find below.

Security Field Supervisor - Lethbridge, Canada - Commissionaires, Southern Alberta

Commissionaires, Southern Alberta

Verified Company

Lethbridge, Canada

1 month ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Who are we? Commissionaires Southern Alberta is a not-for-profit organization providing professional security services to the Southern Alberta region for over 80 years. Recognized by Forbes as one of Canada's Best Employers of 2020, we are known for the great care we take with clients and employees alike.

Who are you? You are a team leader that is a highly organized, detail oriented and self-motivated professional with a "can-do" attitude that is looking for an opportunity to continue to grow and develop your skills, knowledge and experience in the operations field.

Job Purpose

The Field Supervisor will provide supervision, oversight and direction to our Lethbridge region clients as assigned by the Director, Service Delivery.

The Field Supervisor will work closely with the Director and Regional Administrator to closely monitor the performance of front line staff assigned to client sites.

Shift
Work weeks are 40 hours per week, Monday to Friday. Occasional weekend availability is required.

Duties and Responsibilities

Provide supervision, guidance and coordination to front line staff
Follow up on issues related to short notice / emergency guard fills & replacements in conjunction with SOSC
Report incidents / issues that have the potential to affect the Company to the Regional Administrator while keeping the them informed (service failure, serious injury/event, critical security incident etc)
Ensure admin and pay submissions for guards are correct; investigate pay issues and correct any scheduling errors as required
Ensure site documentation is up to date (post orders, training records, etc)
Establish and update site SOPs as needed
Work with SOSC to identify temporary placement requirements for vacation or LOA
Ensure sufficiently trained spares are identified in the event replacement guards are required
Work with the Regional Administrator to help monitor the Lethbridge Casual List to ensure the right guard is placed in the right location at the right time
Support communication initiatives with front line staff such as the distribution of memos, newsflashes, etc.
Regular and frequent site visits and nonotice inspections to perform quality assurance inspections on frontline staff
Support the completion of performance evaluations for frontline staff
Other duties as assigned by the Regional Administrator

Education Requirements

Alberta Basic Security Guard Course (prerequisite)
Alberta Security Guard License (prerequisite)
A suitable combination of education and experience

Knowledge Requirements

Advanced knowledge of Commissionaires Enterprise Management System (CEMS)
Advanced knowledge of Commissionaires business processes
Intermediate knowledge of Alberta Employment Standards Code and Alberta Human Rights Act
Ability to work comfortably in a team environment, multitask, and support concurrent requirements for different internal and external customers
Qualified to Commissionaires Supervisors Course (CSC) Level II

Skills/ Attributes Requirements

Display good decision making, problem solving and communication skills
High level of English fluency. Must possess strong oral/written communication skills
Strong computer skills and ability to learn new computer programs quickly
Demonstrate proficiency with Microsoft Office (Word, Excel, Outlook and PowerPoint)
Basic leadership skills with demonstrated ability to form and maintain longterm positive working relationship with diverse stakeholders
Must be able to deal with difficult issues and maintain a high degree of professionalism and confidentiality
Manage and prioritize numerous tasks that are time sensitive

Work Conditions and Physical Capabilities

Work weeks are 40 hours per week, weekend availability is required.
Some adjustment in hours may be required to ensure proper interaction with all shift work staff
Local travel will be required. Site visits to be conducted using a marked Cormpany vehicle
Working conditions will include inside and outside work
Impeccable uniform dress
This list is not allinclusive and other business requirements may be included, which the incumbent will be obliged to perform.
Commissionaires' values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender, and age._
Applicants must submit a cover letter along with their resume indicating how their experiences meet these requirements._
We thank you for your interest but only individuals selected for interviews will be contacted._

Benefits: