Business Operations Support Lead I/resource Officer - Toronto, Canada - TD Bank

TD Bank

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Business Operations Support Lead I/Resource Officer:

BR

Job Category - Primary

Administrative / Clerical / Support

Work Location

77 Bloor Street West Corporate

Employment Type

Regular

City

Toronto

Time Type

Full Time

Province/State

Ontario

Hours

37.5

Workplace Model

Hybrid

Pay Details

Department Overview

The Office Clerical Support and Services team includes a broad range of office management and support activities that align to various areas throughout the organization.

Our professionals provide support by offering varied general clerical tasks for overall operational and administrative effectiveness.

If you want to be a brand ambassador who can help strive efficiencies for the bank, then join our team and make an impactful contribution to TD and your own success.

Job Details

Manage activities and all administrative functions for an assigned department, including making sure schedules and deadlines are met
Develop and communicate changes in work standards and procedures
Assist management with maintenance of department assets
Prioritize and manage own workload to meet service level agreement requirements for service and productivity
Follow internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients
Work autonomously within established procedures and/or be responsible for activities involving multiple steps, systems, and jurisdictions
Process transactions could be characterized by moderate risk based on advanced skills and expertise of products and services, processes, procedures and systems
Gather and analyze data to identify and solve problems, escalated as appropriate
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
Participate in personal performance management and development activities, including cross training within own team

Job Requirements

High School Diploma with over 3 years of relevant experience
Proficiency in using MS Office (Word, Excel and Outlook), and internet
Ability to acquire sound knowledge of full product suite, services and processes of business
A selfstarter to work independently in a fastpaced environment through strong administration, organizational, planning and time management skills
A dynamic, accurate, and effective influencer with cando attitude to exercise initiatives and handle several tasks and changing priorities
A strong communicator who can effectively connect with customers and related teams in a courteous, and effective manner

Company Overview

Our Values

At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior.

In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care.

No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Making Your Well-being a Priority
A supportive culture that promotes colleague well-being is core to who we are.

At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional.

In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth.

Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.

Our Total Rewards Package

Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals.

Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity.

Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team.

Our teams work