Logistics Administrator - Vancouver, Canada - Moe's Home Collection

Moe's Home Collection

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

ABOUT US:

Design made simple for the modern home. Our passion lies in furniture and design, and it is the fuel that drives our business. We are a family-run company and aim to maintain this as we continue to rapidly grow. We're entrepreneurial.

We challenge the status quo, aren't afraid to try new ideas, and we leverage our agile structure to make smart decisions and find new opportunities.

We're a people-first company and what we do wouldn't be possible without our customers. For this reason, we like to say that our collections are always customer curated. Join our flexible work culture and team of creative and passionate individuals.

The mission of our Logistics department is to provide exceptional service and carrier interactions throughout the lifecycle of an order.

Reporting directly to the Logistics Supervisor, the Logistics Administrator will bring excellent organizational skills to manage orders from receipt to shipment, including scheduling, order verification, and data management.

DUTIES & RESPONSIBILITIES:

Coordinate and communicate delivery schedules with customers
Back end management of Proof of Delivery and carrier invoices
Interact with Intermodal/LTL/FTL Consolidation teams to identify and resolve issues
Communicate with sales and customer care teams to improve the delivery of our services
Provide reports to internal and external customers as required
Work closely with carrier to ensure effective execution of goods transportation
Organizes and maintains hard copy and electronic documentation supporting order fulfillment, distribution, pricing and contractual obligations
Oversee retail orders / deliveries
Coordinate inventory transfers to stores, photoshoots, markets.
Issue credit memos for returned goods

SKILLS & QUALIFICATIONS:

1+ year of logistics or distribution experience in a highvolume environment
Intermediate to advanced computer skills including Microsoft Office, navigating the web, and ability to type 50+ wpm
High School diploma required
Professional written and verbal proficiency in English
Excellent telephone etiquette and ability to deescalate customer concerns

WHAT WE OFFER:

Competitive salary plus bonus.
Comprehensive benefits plan (health, dental, vision) with enhanced coverage for mental health resources.
Three weeks of vacation in your first year.
Hybrid environment with the opportunity to work remotely for two weeks per year.
Casual, dogfriendly, and open office with views of downtown Vancouver and the North Shore mountains.
Stocked kitchen with snacks, fresh fruit, coffee, and tea.
Ergonomic workstations with sitstand desks.
Free electric vehicle charging at our head office.
Generous product discounts for yourself, friends, and family.
Professional development opportunities.
Office gym and free weekly spin classes at Ride Cycle Club (locations in Vancouver, Calgary, and Toronto).

The salary range for this role is currently budgeted at 40, ,000 annually.