Animal Control Officer - Richmond, Canada - BCSPCA

BCSPCA

Verified Company

Richmond, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

If you are up for the challenge and would like to be considered for this position, we would like to hear from you.

The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) is looking to fill the following career opportunity:

POSITION:
Animal Control Officer - ACO1

STATUS:
Permanent; Part-Time

SHIFT: 28 hours per week / Friday to Monday. Shifts vary between 7am to 9pm.

LOCATION:
Richmond, BC

CLASSIFICATION:
CUPE 1622

WAGE:
$21.34 per hour

CLOSING DATE:
IOpen Until Filled

The BC SPCA is recruiting to fill a permanent; full-time Animal Control Officer 1 (ACO1) to provide animal control and sheltering services for Burnaby.

This position is field based in Burnaby.

About the position:

Reporting to the Manager, Animal Centre, the Animal Control Officer 1 (ACO1) is responsible for attending to regular patrols and assigned calls outside the Animal Centre.

Work outside the Animal Centre will require administering/educating on municipal by-laws and BC SPCA animal health and welfare best practices/protocols.

In addition, this position also gives support to other team members as required. These priorities may vary between locations and shifts.

You treat the animals humanely, with compassion and concern, and transmit these values to others both on and off the job.

You are a level-headed team player who is calm under pressure and passionate about animal welfare. You are an excellent communicator and have experience in conflict resolution.

General Responsibilities:

Treats all animals humanely, with compassion and concern, and upholding these values both on and off the job. Following BC SPCA standards, policies, and protocols at all times to ensure animal health and welfare.

This includes, but is not limited to:

Using low stress animal handling techniques;
Provides exceptional customer service to internal stakeholders and the public.
Assists with training and mentoring of other staff as needed.
Provides guidance and direction to volunteers as requested.
Assists colleagues when they are in need, including being proactive in identifying ways to collaborate with them to meet or exceed operational requirements.
Regular participation in meetings with other members of the staff to share ideas and increase productivity
When required, assisting shelter staff in their duties
Ensures that safe work practices are implemented as per the BC SPCA Health and Safety protocols and are being carried out to protect staff, volunteers and animals from injury and/or illness
Other duties as assigned.

Duties and Responsibilities in the Field include:

Investigating and resolving animal bylaw-related complaints as per the city contract and in keeping with BC SPCA policy/procedure/standards.
Receiving calls from the public, addressing directly or referring to appropriate authority, and following up as necessary.
Conducting routine patrols of assigned areas (e.g. parks).
Issuing dog licenses to members of the public, collecting payment and issuing receipt.
Issuing warning notices and bylaw infraction tickets for offenses and ensuring all related documentation and reports are completed.
Completing animal transport duties
Ensuring all records related to any and all of the above duties are kept up to date, including documenting pertinent information, completing required forms and reports, including those that may be used in the prosecution of offences.
Giving evidence in court or adjudication as related to prosecutions for bylaw violations.
Working collaboratively with other stakeholders such as government representatives, police, special provincial constables, and other enforcement agencies to ensure animal welfare and public safety.
Responding to complaints of deceased domestic and wild animals and removing them safely from the community.
Responding to other calls and completing other related duties as assigned.

To succeed in this role, you must have:

Grade 12 education, completion of Bylaw Level 1, and 1-2 years' related experience; or an equivalent combination of education and experience acceptable to the employer.

Related experience includes, but is not limited to:

Working handson with animals in a veterinary clinic, animal care facility, animal control setting, or other care/training facility;
Managing and diffusing conflict; and
Recordkeeping
Valid BC class N or 5 driver's license in good standing
Criminal Record Check
Philosophical alignment with the Five Freedoms of animal welfare and a keen interest in all aspects animal welfare
Physical ability to lift, pull, and push heavy objects as well as handle aggressive animals
Sound knowledge of animals, their breeds, characteristics and more common diseases
Ability to work cooperatively as a team player and demonstrate welldeveloped interpersonal skills
Basic computer skills sufficient to deal effectively with the necessary front office routines