Bilingual New Business Case Coordinator - Mississauga, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Summary

What is the opportunity?

If you like to develop and work in collaborative relationships, possess a high degree of professionalism and are up for the challenge of managing a changing caseload volume, then this role is for you.

What will you do?

Act as the primary contact for external Account Administrators throughout the New Business and underwriting process. The Case Coordinator is responsible for setting and managing client expectations.
Provide proactive communications to the appropriate MGA Administrator or account contact detailing the status of all requirement activity
Identify and resolve any case specific delays to ensure all necessary processing occurs within specified service level agreements.

What will you need to succeed?
Must have

Must be fluently bilingual in
both English and French, written and spoken
Proven ability to proactively manage a high volume caseload while managing changing priorities
Provide quality and effective communication to all clients
Responsiveness to inquiries with sense of urgency
Internal and external communication are accurate, clear and concise
Develop and maintain collaborative relationships with multiple internal and external partners
High degree of professionalism coupled with the ability to handle pressure is a necessity
Insurance industry knowledge or experience

Nice to have

LOMA, ACS
College graduate
New Business or relative experience

Special Conditions

What's in it for you?

A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
Competitive pay and highearning potential
All the tools, training, and team support you need to grow your career
Flexible work/life balance options
Sophisticated RBCI software tools to boost your productivity

Job Skills
Adaptability, Communication, Customer Relationship Management (CRM), Decision Making, Detail-Oriented, Emotional Intelligence, Ethical Business, Negotiation, Organizational Savvy and Politics, Results-Oriented

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880

FINANCIAL DR:

MISSISSAUGA

City:

MISSISSAUGA

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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