Full-time Surveillance Supervisor - Brantford, Canada - Great Canadian

Great Canadian

Verified Company

Brantford, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

**Elements Casino Brantford is seeking a Full-Time Surveillance Supervisor

Position Summary

Under the general direction of the Regional Surveillance Manager, this position is responsible for monitoring the day-to-day activities of Surveillance Officers at the site level, as well as monitoring interior and exterior areas of a property by closed circuit television cameras.

Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

What's in it for you?

Group benefits starting on DAY ONE
Retirement program after probationary period
Discounts on eligible Food and Beverage venues on site
Referral bonus

Key Accountabilities

Monitors Surveillance Operators; verifies timesheets; provides input for performance evaluations
Monitors, documents and reports violations, large cash/cash equivalent transactions, excluded and selfexcluded guests and unauthorized access
Maintains logs; prepares daily reports; stores records securely for evidence purposes
Monitors, documents and reports on the condition of surveillance facilities and equipment; performs preventative maintenance on equipment as required
Trains new team members
Communicates effectively with all appropriate operational departments
Builds strong working relationships with guests and team members
Ensures compliance with licensing laws, health and safety and other statutory regulations
Manages other incentives as required

Education and Qualifications

High School Diploma
Post secondary education in criminology or a suitable combination of education and experience an asset
Minimum 2 years of surveillance or security experience; minimum 1 year of supervisory experience; gaming experience preferred
Ability to successfully obtain a Category 1 Gaming License
Ability to exceed internal and external customer expectations through timely, effective and serviceoriented communication

Work Environment Considerations