Host (Part-time) - - Delta, Canada - Browns Socialhouse

Browns Socialhouse

Verified Company

Delta, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

Browns is an organization where we value the local community and are constantly seeking ways to connect to them.

Our goal is to create a warm, welcoming, and social environment for the locals in our neighbourhood to come in and socialize with their friends.

At Browns, we value integrity, teamwork, professionalism, an entrepreneurial spirit, and individual worth.

Role Summary

Reporting to the Assistant Manager, the Host is responsible for providing guests with a greeting that will leave a warm, friendly, and prompt impression, seating guests comfortably as soon as possible, promoting menu or bar items and/or specials.

They will also assist servers in maintaining a clean, attractive environment for guests.

Key Accountabilities

Presents him/herself professionally, e.g. clean clothes, well groomed
Ensures guests are greeted warmly and promptly on arrival, thanks departing guests
Seats guests as comfortably and as soon as possible
Promotes specials with enthusiasm and confidence
Maximizes seating capacity and efficiency
Busses tables and assists servers
Professionally handles phone calls, including take out if applicable
Where required, follows approved cash handling procedures
Maintains cleanliness and safety standards in reception and other areas, keeps lobby area guest ready
As needed, other duties designated by the management team
Performs other duties as assigned and directed by GM & Assistant GM

Required Education & Experience

Level 1 Foodsafe is an asset
Serving it Right is an asset
Previous experience in high volume restaurant will be considered an asset

Required Knowledge, Skills & Abilities

Well groomed, smiles readily, good eye contact, friendly and polite, creates a great first impression
Able to communicate well with wide variety of people, adapts tone, builds rapport
Outgoing and confident, comfortable promoting items and services
Ability to multitask in a fastpaced environment
Team player, works productively with others
Must be able to work with mínimal supervision and have a strong initiative
You must be able to perform efficiently during high volume peak periods
Must be able to work a flexible schedule including opening, closing, weekends and holidays
Strong customer service skills able to exceed guest expectations

BSH1