Customer Focused Project Coordinator - London, Canada - Brookstone Windows & Doors

Brookstone Windows & Doors
Brookstone Windows & Doors
Verified Company
London, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description
We're looking for that special mix of detail focused and customer obsessed.

You live to get items off your 'to do' list but you don't let that get in the way of offering exceptional customer service.


As the Project Coordinator you will:

  • Manage all aspects window/door installation and service projects
  • Think quickly to solve jobsite issues and problem solve customer concerns
  • Maintain relationships with customers throughout the life of their project
  • Support other departments to complete job to customer satisfaction
  • Work closely with installation and service teams to ensure a seamless and positive customer experience

What's in it for you:


  • Permanent, full time job with company paid benefits
  • Incredible career growth potential within our growing company this job is being filled because of an internal promotion.
  • Exceptional support from senior management team, using the latest tech that will help you deliver 'live' services to our customers
  • We promise to challenge you and give you the autonomy to make decisions every day
  • Work with an amazing group of people in a teamcentric, fun environment
  • Your birthday off with pay

Who are you:


  • Smart (no time for modesty)
  • Customer obsessed this role is closer to our customers than any in the company
  • Highly organized and detail focused success in this role is about the little stuff
  • Natural communicator as the Project Coordinator you have many internal and external stakeholders to support open communication is critical
  • Industry experience is not required, but bonus marks if you do
  • Valid class G drivers license

Who are we:


  • Employee Focused awarded '2020 Best Place to Work' in London also check out our Indeed and GlassDoor reviews.
  • Customer Obsessed an industry disruptor by providing an unparalleled Customer Experience using a special blend of technology and empathy for our customers check out our Google Reviews
  • Growth Oriented #20 in 2020 of the Canadian Business Magazine Fast 500 list.
  • 7 locations & rapidly growing with plenty of opportunity for advancement
  • A challenging, fastpaced work environment, but also support and encourage worklife balance.

Our Core you share them with us?

  • We're Customer Obsessed


  • LFG

  • Get 'er Done
  • NO JERKS positive workplace


  • Quality Matters

  • Measure Twice, Cut Once
  • We Embrace Change for Positive Growth


  • HCIH

  • How Can I Help?


  • Think Things Through

  • Identifying opportunities because every problem has a solution
If this is you, send us your resume.

We will look at each submission personally (not an AI program) - I am a real person, my name is Connie, and I look forward to connecting with you.

If we see potential, we'll connect with you quickly - usually the same day, so be ready:

  • )

Job Types:
Full-time, Permanent


Salary:
$45,000.00-$50,000.00 per year


Benefits:


  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Onsite parking
  • Paid time off
  • Vision care

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location:
In person
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