Case Worker - Mississauga, Canada - Polycultural Immigrant and Community Services

Polycultural Immigrant and Community Services

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Title:
Case Worker ( Dari, Pashto, Farsi Speaking)

Organization Structure:
Reports to the Program Manager

Job classification:
Case Worker

Job Status:
Maternity Leave Contract until April 10th, 2024

Number of Positions:1

Location:
Mississauga

Wages:
$25.93/hour for 35 hours per week

This is a bargaining unit position.

About Polycultural

Be a part of Polycultural Immigrant and Community services Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all.

We are a multicultural melting-pot perfectly reflecting Canada's diversity.

We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all.

With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.

Polycultural offers a comprehensive benefits, including paid time off at Christmas (for eligible employees), employer paid Extended Health and Dental, RRSP match, Employee Assistance Program (EAP), and WorkPerks

Scope

Responsible for the delivery of all components of Client Support Services (CSS) program and supporting resettlement of government assisted refugees for one year after their arrival to Canada.

This will include the provision of centralised case management, service coordination, coaching and regular follow-up to ensure that refugees are connected to and participate in local programs that address their needs.

Responsibilities

Provide the full range of case management services under the CSS program to refugee families referred by the Reception Centre for 12 month after their arrival
Work closely with Peel Halton Integrated Services Reception Centre to ensure smooth transition of refuges to CSS program
Conduct needs assessment to identify the immediate and settlement needs and potential barriers for each family member so that service delivery can be tailored to meet client needs.
Responsible for service planning to develop a settlement plan and identify the internal and external referrals needed to achieve set goals.
Support clients in the decision making process through information provision and supportive counselling
Conduct facilitated referrals and linkages to address the needs and barriers identified.
Responsible for regular followups to check on progress, identify emerging needs, additional services needed, changes to the plan and further linkages and referrals
Deliver Service Coordination with community partners utilising existing partnership and establish new connections with local service providers to effectively respond to refugees' needs.
Deliver settlement services additionally assigned to support government assisted refugees at RAP center
Organize and facilitate information group sessions
Conduct program promotion sessions to reach immigrants and to promote public awareness of the program and settlement issues
Maintain strong working relations with agency programs and partner agencies
Effectively track services in internal and external databases and provide accurate reporting for supervisor
Achieve the targets set by program manager
Actively participate in the professional development initiatives

Competencies

_ Adaptability_

Changes behavioural style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation.

Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives

Communications
Using a variety of communication styles and strategies to foster open communication, the exchange of information and discussion on an ongoing basis

Initiative

Does more than is required or expected in the job; does things that no one has requested that will improve or enhance services, avoid problems, or develop entrepreneurial opportunities.

Plans ahead for upcoming problems or opportunities and takes appropriate action.

Service
Demonstrates strong commitment to meeting the needs of co-workers, managers, clients, or community members, striving to ensure their full satisfaction

Qualifications

A degree or diploma in Social Work, Counselling or Education and at least three years' experience working with immigrant communities or a combination of experience and education that fulfills the requirements
Registered Social Worker (RSW) is a definite asset
Language Proficiency certificate identifying the fluency of English and target language skills (for ATIO members present the certificate of membership)
Knowledge of immigration and refugee services and of the ethnospecific programs and services in the GTA
Familiarity with issues facing newcomers in Canadian urban setting and systemic barrier facing integration in education, social, cultural, and economic as