Bilingual National Sales Coordinator - Waterloo, Canada - Manulife

Manulife

Verified Company

Waterloo, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you. _

Working Arrangement
Hybrid

Are you someone who crushes it when it comes to customer centricity and facilitating? Do you question everything (in a good way) so you can make things better for our clients? Do you just make it work? Do you also find the best solution, and implement it.

Then you iterate and do again? Then we want you to do it with us as a
Bilingual National Sales Coordinator **as part of our Canadian Manulife Bank team.

Key Accountabilities:

Find a better way. Working closely with the Sales Support & Event Lead, you'll recommend and go on to implement process solutions for the Sales Team that make things more efficient and just _better _.
Question the status quo. And then improve it. You'll look for ways to streamline and consolidate reporting and process.
Deliver customer excellence experience by setting sales team up for success as they start their career with Manulife. Look after new hires, terminations, status changes and leaves of absence with a customer first attitude and delivering accurate service through outlined processes and procedures.
Investigate better ways to do tasks and duties to help streamline processes.
Work with senior sales management, the Sales Support & Event Lead and the events team to help the administration side of events.

This includes the immediate sales team but can also involve partners from our primary distribution channels:
Financial Advisors and Brokers.

Use your mad analytical skills to bring order to chaos. Okay, maybe not fullon zombie apocalypse chaos, but you'll keep projects on track using databases checklists
Collaborate with other hardworking people to lead projects
Be a watchdog for issues as they crop up and be quick to recommend solutions and create processes to ensure they never come up again
Work closely with the sales team so the best solutions go forward perfectly

How will you create impact?

Reporting to the lead of the Sales Support & Events team, you will use your analytical skills to bring order to uncertainty, streamline processes and just make things better overall for the sales team.

What we are looking for
-
This is the job for you because you:

Fluent bilingual in French/English
Have a background in Customer service, Customer Experience, Sales support, or related program
Balance multiple priorities while maintaining a high degree of accuracy and attention to detail
Are flexible and adaptable when dealing with change, including changing priorities and tight deadlines
Problemsolve at a strong level
Analyze at a strong level
Investigate problems without supervision
Learn quickly and are a selfstarter, who takes initiative and thrives in a fastpaced work environment
Demonstrate tact and professionalism and maintain confidentiality
Demonstrate strong PC skills with experience using Microsoft Office, especially Word and PowerPoint; ability to learn new technologies quickly

What can we offer you?

A competitive salary and benefits packages.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong worklife balance.
Professional development and leadership opportunities.

Our commitment to you