Customer Service Representative - Toronto, Canada - Clare Interior Supplies Ltd.

Clare Interior Supplies Ltd.

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Role Overview:

The Customer Service, Counter Sales position ensures that we maintain a high-level of service for our customers. This role will ensure that customers are attended to in store and by phone.

Responsibilities:

Process orders to completion which includes pricing, picking the order and sourcing additional information as required, accurately and efficiently
Provide estimates, quotes, delivery information or terms to customers
Evaluate customer's needs and upsell product where appropriate to maximize sales
Ensure all items purchased are properly entered, allocated and efficiently processed
Contact customers advising them of status updates on issues with respect to their orders
Keep areas organized and clean, including placement of stock, as well as counter and pickup area for our customers
Act as an ambassador of Clare with all customers, employees and suppliers
Assist with inventory control management and follow strict processes for the handling of all incoming and outgoing shipments
Other duties as assigned by Managment

Skills:

Strong interpersonal and relationship building skills
Exceptional customer service and communication (written & verbal) skills
Ability to adapt to a changing environment and handle multiple priorities
Strong attention to detail
Ability to work collaboratively with teammates at all levels
Ability to exercise independent judgment and initiative within established guidelines
Able to safely lift upwards of 50lbs

Qualifications:

2 + customer service experience required
1+ years experience in overthecounter sales required
2 + years experience in tools, tool sales, drywall tools, drywall or like industry considered a valuable asset
Ability to work in office
Ability to reliably travel to Clare Toronto

Why Clare?