Technician - Advanced, Business Service Technician - Toronto, Canada - Bell Canada
Description
Req Id: 406298
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.
If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.
Our Corporate Security & Responsibility, Communications, Human Resources, Procurement & Value Creation and Real Estate teams work collaboratively to drive our corporate strategy forward.
Job Posting Details:
Job Title:
Technician - Advanced, Business Service Technician (Voice, Internet, IPTV)
Job Location address:483 Bay St., Toronto (ON)
Job Status:
Regular Full Time
Key Responsibilities:
- Install, maintain and repair different telecommunication equipment for the Voice, Internet and IPTV markets for business customers in accordance with established practices
- Respond to customers' needs and inform them on the utilization of different equipment or services
- Escalate events beyond their control to support teams
- Build relationships and interact with clients and various groups within Bell Canada
- Perform functions efficiently
- Keep up with emerging telecommunication technology
Critical Qualifications:
- A college diploma in electronics or telecommunications, or equivalent work experience
- A college diploma in electronics or telecommunications, or equivalent work experience
- A minimum of a high school diploma
- Fluent in English
- Hold a valid driver's license
- Class G or G
- Possess good manual dexterity and able to work with different hand tools
- Capable to lift and carry heavy weight
- Capable to climb telephone poles and/or climb and carry ladders
- Capable to kneel and bend and work in areas with restricted movement
- Capable of differentiating coloured wires (colour code)
- Capable to safely execute all functions/aspects of the job and meet all safety requirements associated with the work equipment
- Intermediate knowledge of the outside plant
- Intermediate knowledge of telecommunications
- Intermediate knowledge of the IP network
- Intermediate knowledge in computer fundamentals and ability to configure routers
- Intermediate knowledge working with IPTV installation and repair
- Intermediate knowledge with installation/repair of business voice and internet technologies
- Basic knowledge with FTTB installation and repair
- Intermediate knowledge with installation and repair of LCL circuits
- Ability to act with a focus on customer satisfaction
- Ability to communicate clearly and concisely, both orally and in writing
Working Conditions:
EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type:
Union
Job Status:
Regular - Full Time
Job Location:
Canada : Ontario : Toronto
Flexible work profile:
Full-time in office (meaning that you will be required to perform your work on-site)
Application Deadline:01/10/2023
All team members are expected to reside in Canada and within a reasonable commuting distance from their work location to ensure that they are able to come to the office as required, whether the visit is planned or unplanned.
Created:
Canada, ON, Toronto
Bell, one of Canada's Top 100 Employers.
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