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Street Survivors Case Worker - Toronto, Canada - The Neighbourhood Group

The Neighbourhood Group

Verified Company

Toronto, Canada

1 month ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen's Community House
JOB OPPORTUNITY Job# TNG2023-37

POSITION TITLE:
Street Survivors Case Worker

DEPARTMENT:
Urban Health and Homelessness Services

STATUS:
Regular Full-time, CUPE 7797

# HRS / WEEK:35

REPORT TO:
Supervisor, Street Survivors

HOURLY RATE:
$27.48

GENERAL DESCRIPTION:

The Street Survivors Caseworker, reports to the Supervisor, Street Survivors (UHHS) Urban Health and Homeless Services and is responsible for providing follow-up and support services, to newly housed clients of the Streets to Homes program.

The position reports to the Supervisor, Street Survivors is part of
CUPE Local 7797.

MAJOR DUTIES:

Responsible for establishing contact and rapport with street survivors in their homes
Responsible for maintaining accurate and appropriate documentation
Responsible for obtaining and distributing resources and contacts to improve the quality of life of street survivors and assisting them to transition smoothly into housing
Assists in collecting and reporting relevant statistics, and submission of required reports
Provides ongoing assessment, case coordination and monitoring of client's needs on a predetermined basis
Provides home visits, escorting to appointments, advocacy, crisis intervention and conflict resolution
Performs other related tasks and duties as required

REQUIREMENTS & QUALIFICATIONS

Degree or diploma in Social Services, or equivalent combination of education and experience in social or community services.
Minimum 2 years' experience in case planning/coordination, including performing assessments/reassessments, determining eligibility, monitoring and coordinating of inhome services for homeless and lowincome adults from diverse ethnoracial communities.
Demonstrated knowledge of supports for clients who have experienced trauma and with complex histories.
Experience working in social or communitybased services setting.
Knowledge of emergency, social service, and community supports, i.e. understanding of the Residential Tenancy Act.
Superior interpersonal, organizational, and written/verbal communication skills and sound judgement in decision

- making.

Ability to work effectively independently with a commitment to teamwork approach, delivering results within established deadlines.
Ability and wiliness to travel and visit clients in locations across the city and to meet them where they are.
Ability and willingness to work in high risk areas (eg. infested client homes, hostels, etc.).
PC literacy including Microsoft Word and Excel.
Knowledge of Pirouette, TAWL computer programs an asset.
Valid driver's license an asset.
Flexibility to accommodate some evenings and weekends.

Salary:
$27.48 per hour

Benefits: