Parts Advisor - Nisku, Canada - Cropac Equipment Inc.
Description
Cropac Equipment Inc. is looking for a Parts Advisor to join the team at its Nisku Branch in Alberta.Salary:
Dependent on experience
Hours:
Full time day shift (Monday through Friday)
JOB SUMMARY:
This position is responsible for assisting customers in locating required parts, providing pricing, and completing online part orders.
KEY ACCOUNTABILITIES:
- Unloading, receiving, and storing incoming parts and other materials in the warehouse and yard
- Locate parts and other materials, and ship to customers and other branches
- Provide assistance to clients and branch service technicians as required
- Respond to clients' requests or questions in a timely and professional manner
- Follow up with customers regarding the status of their orders and quotations
- Receive goods and ensure that parts are billed to the correct customer invoices
- Put away stock and check stock levels to attain desired min/max levels
- Providing an exceptional level of customer service by phone and inperson to customers
- Work alongside with Service Department
QUALIFICATIONS:
- Must be fluent in all aspects of the English language, reading and writing
- Minimum grade 12 education required
- Valid driver's license
- Positive attitude and great customer service skills
- Intermediate level computer skills
- Ability to multitask, prioritize and meet deadlines
- Customer service orientation and negotiation skills
- Highlevel of accuracy and attention to detail
- Forklift ticket an asset
- Experience in heavyduty/automotive parts/mobile crane would be a huge asset
- We thank all applicants for their interest but wish to advise that only those selected for an interview will be contacted._
Job Types:
Full-time, Permanent
Benefits:
- Casual dress
- Company pension
- Dental care
- Extended health care
- Paid time off
- RRSP match
Schedule:
- 8 hour shift
- Day shift
Education:
- Secondary School (required)
Work Location:
In person
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