Personal Lines Sales Broker - Kitchener, Canada - Marsh

Marsh

Verified Company

Kitchener, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Personal Lines Sales Broker

What is in it for you?
Marsh Canada offers competitive employee benefits and a thriving culture to bring your authentic self to work

A company with a strong Brand and strong results to match
Culture of internal mobility, collaboration and valued partnership with HR from the business.
Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
Competitive pay and commission structure, Full benefits package starting day one (medical, dental, vision, STI/LTI, life insurance, RSP (Retirement Savings Plan or TFSA (tax free savings account.) (regional specificity required)
Generous Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan (regional specificity required)
Entitled to 15 days of vacation, 2 personal days +12 floating holidays, time off to give back to your community, 10 sick days, and nine company holidays (with early dismissal).
Multiple medical, dental, and vision plans with choices to fit all needs and budgets
Benefits from day 1

We will count on you to:

Research and understand our product line and be familiar with each product's function and purpose so you can confidently advise/educate the customer on their insurance needs.
Listen attentively to consumer questions and provide answers that are knowledgeable and insightful to encourage the sale.
Work with your team members to facilitate calls, manage work flow, and minimize hold times throughout the sales process.
Handle inbound, unsolicited prospect calls and convert into sales.
Coldcall prospects that are generated by external sources of lead.
Qualifying leads from digital campaigns, references, onsite visits, etc.
Close sales and achieve monthly revenue quotas
Manage and prioritize workload to meet individual SLA, KPI and Quality targets.
Participate in monthly meetings to discuss benchmarks, personal as well as team goals for the upcoming months
Maintain a solid understanding of all product knowledge and underwriting guidelines for all major classes of Insurance and specialty risks that the Company offers or has available to its customers
Maintain a solid understanding of the core aspects of relevant Insurance and related legislations
Build and maintain strong working relationships with internal and external stakeholders.
Maintain excellent customer service skills and etiquette
Adhere strictly to the Company's Quality practices and other systems and procedures
Comply fully with the Company's Errors and Omissions avoidance policy
Comply with company policy for continuous professional development

What you need to have:

College/university degree or equivalent work experience
RIBO licensed
1+ years' work experience in personal lines insurance
Relevant industry practice or Line of Business experience

What makes you stand out:

Working towards CAIB or CIP considered an asset
12 years' work experience in sales is considered an advantage
Experience working in a call center environment an asset
Experience with The Agency Manager (TAM) considered an asset
Ability to work in a fast pace call center environment
Dedicated to providing exceptional customer service
Clear and concise oral and written communication skills
Excellent organization skills with the ability to prioritize work and meet deadlines
Excellent interpersonal skills able to work within a team

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment.

We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

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