Credit Agent - Vancouver, Canada - Pet Card

Pet Card

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

This dynamic, growing organization is currently recruiting for a Credit Agent.

We are looking to grow our team with people who share our energy and enthusiasm for creating the best customer experience.

Iceberg Finance is a company that is well-positioned in the fields of auto financing and personal loans across Canada. Its mission is to help a wide range of customers who have difficulty obtaining financing. Offering adapted solutions, Iceberg Finance is recognized for its quality service and professionalism.

This position is an excellent opportunity to build on existing customer service skills and learn consumer credit profile decision-making. Fine tune your multitasking abilities, while developing your communication and problem-solving skills. You'll also be able to use both French and English languages daily in this fantastic team environment.

Key responsibilities of the position include:

Support approvers in the analysis of credit files;
Inbound/outbound calls to complete customer files;
Data entry of customer files;
Credit adjudication (training provided); Providing superior professional service to valued clients.

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Position Benefits:

Growing company
Positive environment and great hours
Group benefits are almost 100% paid by the company
RRSP plan with employer match Hybrid work model : 3 days in office
Fluent in both English and French proficiency assessment will be required
Great Customer service experience
Excellent communication and problemsolving skills, quick thinker
Positive individual with excellent attention to detail
Must be able to work independently, as well as in a team environment Punctual, professional and reliable.

Work schedule: