ERP Systems Analyst - Mississauga, Canada - Upper Canada Forest Products

Upper Canada Forest Products

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Who We Are:

UCS Forest Group is North America's premier distributor and importer of specialty wood products and decorative surfaces for the architectural woodworking, commercial and residential furniture, and cabinet-making industries.

We offer a comprehensive selection of hardwood lumber and softwood lumber, as well as a full line of decorative panels.

The quality of our products and service experience is unparalleled.

What We Offer:
Comprehensive benefit package that includes health, dental, life and disability insurance, retirement savings plan and paid vacation. We will train you to equip you for success. We are a dynamic company and provide fast growing careers for great people.

Overview**:

The ERP Analyst is responsible for administering, supporting, and enhancing the company's ERP system as part of its ongoing IT Operations.

Responsibilities

Ongoing administration, documentation, training, and support of the ERP ecosystem
Perform daytoday administration, configuration, and maintenance activities.
Resolve escalated support requests from endusers relating to ERP and/or interdependent systems.
Maintain custom record types, fields, forms, roles and permissions, page layouts, reports, data models etc. (in collaboration with other members of the IT Team, as required)
Engage with business stakeholders to gather user/process information, functional requirements, and business process flows.
Create requirements documentation, SOPs, training content and Knowledge Base materials for internal users.
Endtoend implementation of no/lowcode configuration changes and enhancements
Coordinate with colleagues, vendors and/or third parties to deliver enhancements requiring additional development effort.
Perform testing of enhancements or updates and coordinate internal UAT efforts
Communicate system impact/changes to users internally (updating SOPs as required)
Write SQL queries to troubleshoot, support integrations or retrieve adhoc data sets.
Assist with the deployment of new releases throughout analysis, design, development, testing and deployment activities, as required.
Participate in ERP ecosystem projects, as required.
Train endusers, as required.

Requirements:

2+ years' experience administering ERP systems, preferably in a Distribution or Manufacturing organization.
Demonstrated experience in Business Analysis, requirements capture and process design/documentation.
Working knowledge of SQL
Working knowledge of Microsoft Office 365 suite, strong working knowledge of Excel
Strong communication skills and ability to communicate effectively at different levels across the organization.
Ability to write technical documentation and user manuals.
Strong organizational skills and the ability to effectively manage competing priorities.
Experience working in a teamoriented, collaborative environment.
Understanding of Distribution, Manufacturing and/or Warehouse Management processes would be an asset.
Familiarity with Microsoft Power BI would be an asset.