Business Analyst - Toronto, Canada - HTS Engineering - Heat Transfer Solutions

HTS Engineering - Heat Transfer Solutions

Verified Company

Toronto, Canada

2 days ago

Posted by:

Sophia Lee

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Description

Founded in 2015 in Toronto, Canada, KORE Solutions is a subsidiary company of HTS and an innovative technology solutions and services provider with a strong focus on the HVAC manufacturer's representative industry.

With a variety of offerings including business intelligence software, help service support, and more, KORE delivers end-to-end solutions that empower our partners and clients to build their successful business.

At KORE, communication and collaboration is our top priority.

As a team member, you'll be working closely with all departments to develop our software, TRAX, and the infrastructure surrounding it.

We have a strong teamwork-oriented culture, meaning you're surrounded by resources who want you to succeed. Your contributions will also have a direct impact. You'll be providing meaningful change to the company and serve to enhance our processes.

Job Mandate

Major Responsibilities:

Design, manage, and conduct walkthrough sessions with client to validate alignment of the proposed solution with requirements and, where applicable, review alternate business solutions
Communicate effectively with clients to identify needs and evaluate alternative business solutions.
Develop functional specifications and system design specifications for new features
Understand technical design requirements and specifications
Maintain and execute expert business knowledge to understand the business issues that drives client adoption
Maintain requirements traceability to keep tight control over evolving business requirements
Write and review functional test cases to ensure complete coverage of the solution functionality
Validate the completeness and accuracy of new features and ensure that they meet the functional and system requirements
Provide support and defect triage for internal functional and user acceptance testing
Act as a liaison between business stakeholders and Product & Development teams
Document and analyze collated information and data
Create and maintain training material and deliver solution training to the end user
Coach and mentor junior team members

Working Conditions:

Hybrid of remote work and office setting

Office setting

Open, collaborative office space (may vary by location)
Fast paced environment with tight deadlines
Reliable access to personal transportation is a requirement

Knowledge, Education, Training
- 'Bachelor's degree in economics, finance, engineering, science or technology field

Experience

Minimum of 5 years of experience in related field

Technical Skills

Requirements elicitation, management, and communication
Documenting requirements using different approaches such as use cases, activity diagrams, sequence diagrams and state charts, data dictionaries, class or entity relationship diagrams
Working knowledge of the software development life cycle and project management processes
Jira Experience (preferred)
Scrum / Agile certification (Preferred

Minimum Required Behavioural / Soft Skills

Possesses outstanding written and verbal communication skills
Ability to work independently in a fastpaced environment with little direct supervision
Highly organized, detailoriented, extremely responsive, and able to prioritize many tasks
Selfmotivated and takes the initiative
Able to motivate a team, recognize the right talent and bring the best out of everyone