Associate Technical Analyst, Service Desk - Victoria, Canada - BC Ferries

BC Ferries

Verified Company

Victoria, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

ASSOCIATE TECHNICAL ANALYST, IT SERVICE DESK
12-month Term

Victoria

You are self-motivated, your passion is problem solving, and your goal is achieving high customer satisfaction.

In a role that is key to the efficient operation of a high-volume IT Service Desk, you are responsible for providing first tier support to the internal BC Ferries user community.

You provide technical support by determining the issue, and finding solutions to resolve the incident. You work closely with all levels of IT support staff in the monitoring and resolution of IT-related tickets.

You are a team player, with a demonstrated ability to establish and maintain cooperative working relationships, and you have strong problem solving and troubleshooting skills and experience.

Please submit your cover letter and resume by
March 19, 2024.
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