Coordinator, Linc Home Study Ontario - Mississauga, Canada - Achev
Description
The Coordinator will oversee a variety of administrative roles in the LINC Home Study Ontario program and report to the Senior Director, Programs and Services.
This is a hybrid role working from the Mississauga office and from home.- Coordinate the work tasks of the administrative team members.
- Provide leadership, guidance and resources to the administrative team members and champion a OneAchev culture.
- Complete staff supervisory duties in accordance with company policy (e.g. performance management, payroll, health & safety).
- Collaborate across work streams and departments to ensure creative, costeffective, clientcentered solutions.
- Support a variety of operational processes across a variety of platforms including the Learning Management System, HARTs, iCARE, AchevOneClient and AchevClientShare.
- Contribute to the continuous improvement of administrative and clientfacing tools, resources and processes to support the LINC Home Study program.
- Participate in regular meetings and with the Senior Director, Programs and Services.
- Escalate issues to management in a timely manner, anticipate and mitigate risks.
- Prepare updates/reports on activities for reporting purposes.
- Participate in meetings with other Language Training Providers as necessary.
- Attend organizational meetings and professional development activities as required.
- Assist with operational requests and o ther duties as assigned.
Qualifications
- Post secondary education in relevant discipline
- 1+ years of experience demonstrating leadership (leading people, teams, and/or projects)
- Proficiency in Microsoft 365, and online conferencing tools (MS Teams, Zoom)
- Effective communication and interpersonal skills
- Ability to provide direction, resolve conflict, motivate others and instill trust
- Ability to use technology, resources and time efficiently
- LINC/ESL experience an asset
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