Catering Coordinator - Vancouver, Canada - Alma Mater Society of UBC Vancouver

Alma Mater Society of UBC Vancouver

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Alma Mater Society (AMS) is the University of British Columbia's (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus.

The AMS also runs nine food and beverage outlets, a catering and conference operation, and the AMS Student Nest, providing on-campus employment opportunities and generating revenue that goes directly back into supporting the students at UBC.

Position title:
Catering Coordinator - Offsite

Department:
Food & Beverage - Catering & Conferences (C&C)

Reports to:
Assistant Catering Manager, Catering & Conferences

Supervises:
C&C Event Leads, Drivers, Associates

Employee status:
Temporary, Full-time

Position Length:
April 8, May 10, 2024

Hours per week: 37.5

Position Purpose

Responsibilities:

Responding to new booking inquiries in a timely and professional manner according to AMS guidelines
Providing friendly, prompt, courteous, professional service to all guests
Assisting clients with all aspects of their offsite catered event including but not limited to menu choices, equipment needs, schedules, deliveries, etc.
Oversee offsite delivery team as required
Enter catering event information into the Event Management software (EMS) for creation of Banquet Event Orders (BEOs) as required
Exceeding and surpassing guest expectations by ensuring all orders are complete before delivery; ensuring timely deliveries and coordination with the catering chef food production team
Supporting the catering employees in executing catered events as required
Reviewing EMS program bookings each day to ensure successful execution of all catered events according to AMS and client standards
Achieving all established sales and contribution goals as they relate to personal and team productivity as agreed to for the year during the annual budgeting process
Managing existing and past accounts to meet/exceed revenue goals.
Adhering to all AMS policies and procedures, as well as other entity regulations such as Food Safe, Liquor Laws, etc
Maintaining daily, weekly and monthly inventory as required
Attend weekly meetings with the C&C Sales team and C&C Operations Manager
Supervise and assist with setups, as required
Maintain an inventory of basic supplies as required
Working with the AMS mission statement and values to operate a successful department
Other duties as required

Qualifications and Experience

Catering experience is required
Familiar with Catering terminology
Minimum Food Safe level 1 certification
Serving-ItRight certification
Caterease knowledge is an asset
Excellent customer service skills
Ability to lift up to 12 kgs (26.4lbs)
Valid BC driver's license and a drivers abstract
Intermediate computer skills with proficient knowledge of MS Office (Outlook, Word & Excel)
Ability to work independently with minimum supervision
Language: Required to speak, read and write English, with fluency in other languages being an asset

To apply:

Please submit your resume.