Veterinary Technician Supervisor - Ottawa, Canada - VSCAN

VSCAN

Verified Company

Ottawa, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Veterinary Technician Supervisor at the VSCAN will direct, plan, coordinate and perform a variety of duties related to the Technical/Medical area.

The Veterinary Technician Supervisor trains, supervises and assists technicians to plan, coordinate and perform a variety of duties concerned with patient health, client education, and to promote The VSCAN.

In this position they are directly responsible for all members of the veterinary technician team, while also encompassing all the duties of the veterinary technician.

The Veterinary Technician Supervisor is a role model for other team members. The Veterinary Technician Supervisor will be reporting to the Practice Manager.

Primary Responsibilities

Mentor, encourage, train, supervise and evaluate Technical team members following practice norms and policies
Collaborate with Human Resources Coordinator and Practice Manager in hiring and on/offboarding process
Scheduling Veterinary Technicians including creating schedules and managing absences
Organise and oversee initial and ongoing training for Technicians develop, setup, deliver and coordinate
Mediate interpersonal problems, address concerns from Technicians and assist with conflict resolution
Conduct regular check in 1on1 sessions with Technicians
Assist with performance reviews
Work with Practice Manager to handle issues related to disciplinary action and followthrough
Organise Technician meetings preparation of agenda, meeting minutes
Coordinate workflow for: imaging, treatments, appointments, patient discharges
Participate in the development of new services, procedures and processes related to hospital operations in/or interfacing with the Technical/Medical area
Oversee completion of Technicians' daily tasks and assign tasks to perform during quiet times
Work with the anesthesiologist and neurology clinicians to coordinate case flow for the day
Perform Technician responsibilities such as organize daily procedure board, conduct anesthetic procedures, perform treatments for inhospital patients, collaborate with doctors on various cases, take radiographs, surgery prep, assist during and postsurgery, complete needed sheets, IV catheter placement and fluid therapy, prep medication, update invoices, closing clinic procedures

Skills and Knowledge

Graduated from a recognized Veterinary Technician/Technology program
Minimum 45 years of experience as a Vet Tech
Minimum 12 years of experience as a Lead Vet Tech or similar position
Experience using Avimark or similar veterinary software
Strong communication and leadership skills
Has the ability to effectively solve problems dealing with staff conflict to personnel issues and performance. Has the ability to direct, guide and assist a group of individuals
Good organization skills and selfstarter
Passionate about providing compassionate care to clients, patients, and teammates

Benefits: