Administrative Agent - Mississauga, Canada - YMCA of Greater Toronto

YMCA of Greater Toronto

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Salary Rate:
$36,500 - Check out the YMCA's total compensation package

Location:
Peel Employment

Work Hours: 37.5 hours per week

Employment Type:
Full Time Salaried Contract-until June 30, 2024

Number of Vacancies: 1

Anticipated Start Date:
February 16, 2024

Deadline to Apply:
February 8, 2024 by 5 pm

Be the Spark Join our dynamic Employment & Community Team, where every day is different, and you will always be engaged with meaningful work

The Administrative Agent provides a combination of reception, clerical and delivery support to our Employment & Community programs.

In this role, you will:

Engage in extensive data entry into Ministry database and YMCA database. Checking for accuracy and data integrity.
Manage inbound telephone inquiries and walkin traffic.
Provide information and referral services to meet customer needs, handle inquiries regarding the YMCA and local community programs and services.
Provide outbound telephone services such as liaising with employers and participants, gathering information and tracking outcomes; maximizing the service opportunities of every call.
Maintain complete files and data management system.
Maintain accurate activity records and participant information and compiles regular statistical reports for the Program, Association and Funders.
Assist with administrative procedures such as mailing, filing, month end JV's and typing correspondence as required.
Bank deposits and petty cash reconciliation.
Represent and communicate the YMCA of Greater Toronto's philosophy to the community and families.
Perform other related duties as required

You bring:

Completion of a Community College Diploma preferred coupled with a minimum of two years related experience
Must have advanced computer skills with Microsoft Office; Word, Excel, Power Point; Outlook
Organized and detailoriented/Familiar with professional office systems and procedures
Motivated, positive individual who enjoys the challenge of a fast paced environment
Excellent communication and customer service skills
Oral and written communication skills in both English and French is an asset
Welldeveloped interpersonal, and relationship building skills; ability to establish rapport and excellent communication with members, staff and volunteers; excellent written communication skills
Flexibility regarding assigned schedules, including evenings and weekends
Access to a motor vehicle an asset, as there is some travel between sites
Ability to work in an efficient manner independently and as part of a team
Commitment to diversity, equity, inclusion and building a sense of belonging

What you need to succeed:

Commitment to the YMCA's Mission, Vision and Values
Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter

Why work for the YMCA?

The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities.

We are committed to helping our employees reach their full potential and are recognized as a great place to work.

We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities.

See what you can expect from the YMCA here.

Joining the Y means contributing to over 165 years of providing opportunities for people to shine through programs and services like health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors.

Learn more in our strategic plan, _Ignite the Light_,_ which outlines how we are focused on boosting well-being and promoting equity across the Greater Toronto Area.

If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check.

Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required. Learn more about these checks here.

Check out the next steps in our recruitment process and see what others are saying about working at the YMCA.