Claims Service Representative - Toronto, Canada - Northbridge Financial Corporation
Description
We're Northbridge Financial. We're proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada's leading commercial property and casualty insurance company.Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future.
We're a company of passionate people who put people first.Do you want to join a team that believes in working hard - and having fun at work - all while making a difference? Look no further than Northbridge.
Our Claims Service Representatives are on our front-line, receiving all incoming inquiries calls and setting up new claims.They are responsible for providing prompt technical support services to our Claims Adjusters through telephone claims, while maintaining data quality and service levels within the department.
While being on the phone queue, they provide excellent customer service ensuring that every interaction is a great experience.
The most important characteristics for our CSR's are attention to detail, strong communication, and the ability to work in a fast-paced environment supporting our Adjusters on the floor.
You're great at:
- Customer Service
- Handling highvolumes of requests in a timely manner
- Working with different departments to ensure a quick and accurate flow of information
You have:
- Post-Secondary education (College or University) 2 years of frontline Customer Service experience
- Exceptional communication skills
- Teamfirst mentality
Here are a few ways how:
- You get to work from the office and at home (50/50), so you can manage both worlds with the ease and flexibility you need.
- We care about the community and support the causes you believe in with donation matching and team volunteer days.
At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all No matter who you are or what makes you unique, we welcome you.
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