City Dispatcher - Concord, Canada - Highlight Motor Freight Inc.

Highlight Motor Freight Inc.
Highlight Motor Freight Inc.
Verified Company
Concord, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Highlight Motor Group is one of the largest and fastest growing transportation companies in the GTA. As a result of our driven marketing approach and second-to-none work ethic, we are experiencing tremendous growth. To keep up with our growth, we will be seeking experienced, professional, energetic, goal-oriented individuals to complement our organization.


We are looking for a detail-oriented
City Dispatcher to be responsible for assigning, dispatching, and routing truck drivers within GTA to coordinate pickups and deliveries in a timely and efficient manner.


Responsibilities:


  • Arrange, coordinate, and schedule drivers to make freight deliveries or collect shipments and packages.
  • Plan predetermined routes and accommodating route changes as needed to ensure that all orders are handled correctly.
  • Identify any potential problems that may impede trips by means of tracking weather, traffic issues, warehouse delays, and any other problems that may arise.
  • Resolve service and delivery issues by making necessary arrangements and to always keeping customers up to date.
  • Responsible for ensuring drivers have all the proper documents and permits they will need to complete trips.
  • Prepare dispatch documents, as well as generating and verifying freight bills and invoices.
  • Communicate with customers about freight details, delivery or pickup times, delays, and special handling requests.
  • Ensure that truck drivers and all freight are picked up and delivered on time and in accordance with applicable laws and regulations.
  • Monitor truck drivers' routes and adjust as necessary to ensure efficient delivery of freight
  • Responsible for creating shipping and dispatch records that keep track of dispatched calls, driver routes, delivery and pick up schedules, and truck repairs and maintenance.
  • Review, record and maintain all relevant data including driver's hours, delivery locations, and freight information

Requirements:


  • At least 1 year of GTA dispatch experience or similar role
  • Solid knowledge and navigation of GTA geographic areas
  • Experience working with GPS Tracking software.
  • Good analytical and critical thinking skills.
  • Experience in customer service with strong attention to details
  • Desire to work in a fastpaced environment and able to multitask
  • Ability to manage stressful situations and work under pressure.
  • Exceptional time management and organizational skills
  • Proficiency in office software, including Microsoft Word, Excel, and Outlook
  • High School Diploma or equivalent required
  • Flexible to work extended hours occasionally.

Benefits:


  • Dental care
  • Onsite parking
  • Vision care

Schedule:

  • Day shift
  • Monday to Friday
  • Morning shift

Ability to commute/relocate:

  • Concord, ON L4K 1N8: reliably commute or plan to relocate before starting work (required)

Experience:

- dispatching: 1 year (required)


Work Location:
In person
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