Accommodation Services Manager - North Vancouver, Canada - Tesso Management Corp
2 weeks ago
Description
Work Term:
Permanent
- Work Language: English
- Hours: 40 to 50 hours per week
- Education: College, CEGEP or other nonuniversity certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
Work site environment:
- Nonsmoking
- Air conditioned
Work setting:
- Staff accommodation available
- Urban area
- Bed and breakfast
- Tourist home
- Hotel, motel, resort
Budgetary responsibility:
- 0 $100,000
Tasks:
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
- Staff recruitment and selection
- Recruit and hire workers and carry out related staffing actions
- Provide staff training
Supervision:
- 510 people
- Working groups
- Staff in various areas of responsibility
Computer and technology knowledge:
- MS Word
- MS Access
- MS Excel
- MS Office
- MS Outlook
- MS Windows
Security and safety:
- Bondable
- Criminal record check
Transportation/travel information:
- Public transportation is available
Work conditions and physical capabilities:
- Fastpaced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
- Overtime required
Personal suitability:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
Screening questions:
- Are you available for shift or oncall work?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
Financial benefits:
- Bonus
Other benefits:
- Free parking available
- Learning/training paid by employer
- Onsite amenities
- Onsite housing options
- Team building opportunities
- Parking available
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