Addictions Supervisor - Kitchener, Canada - House of Friendship
Description
Employer:
- House of Friendship
- Type:
- Full-Time
- Term (Duration):
- Permanent
- Description:
- At House of Friendship, we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun
- Sounds pretty great, doesn't it? It is **This is a permanent, salaried, fulltime (37.5 hours/week) position with paid sick time,
- Schedule will be generally daytime hours, with flexibility to meet program needs;
- Applicants must be authorized, in good standing, to perform the controlled act of
- Key Responsibilities:
- Lead, develop and support the team members working within assigned programs, including staff, volunteers and students
- Supervisory responsibilities for health and safety within each program; ensuring a physically and psychologically healthy work environment for all team members
- Responsible for scheduling and the allocation of staff, students and volunteers based on the needs of each program and/or site
- Maintain communication with staff team, carry out coaching, regular checkins and reviews, and supporting staff professional development
- Responsible for, with guidance from the program Manager, program design and delivery ensuring timely and appropriate programming to meet the needs of participants
- Responsible for overseeing and supporting the day to day operations of the program including expenses, coordination of data collection, staff and participant safety
- Support the program Manager with creating reports and proposals to support or source funding by sharing program insights, collecting registration and financial records, and coordinating program data collection
- Work with program Manager and other addiction services management to evaluate programs and overall approach for addiction treatment
- With the program Manager, build and maintain solid and fruitful relationships with community partners and agencies to increase opportunities for innovation and positively impact outcomes
- Represent House of Friendship at various addiction/substance use related meetings and community forums as needed or requested; bringing relevant issues and solutions to the conversation
- Individual and group counselling using an eclectic therapeutic approach
- Case management
- Establish strong, therapeutic rapport and maintain appropriate professional relationships
- Complete documentation and data entry in line with agency and legislative requirements
- Maintain confidentiality in compliance with Personal Health Information Protection Act (PHIPA)
- Participation and involvement in other programs, Addiction Services and broader agency activities
- Attend clinical supervision and case consultations
- Support staff in assessing complex situations and making appropriate decisions
- Provide oncall support to staff as needed
- Review Assessments/Treatment Plans
Critical Skills:
- Commitment to understand and uphold the mission and values of House of Friendship is expected
- Exemplary emotional intelligence, resilience, communication, conflict management and problem solving skills required
- Ability to work professionally as a team member with staff, participants and community members
- Build solid and fruitful relationships with community partners and agencies to increase opportunities for innovation and positively impact outcomes
- Demonstrated ability to create and maintain a positive work environment including the ability to navigate change in a positive and productive manner
- Experience or strong interest in working with diverse populations including people from various cultural background, income levels, and sensitivity to their needs
- Strong intercultural competency, with the ability to recognize and respect cultural diversity, able to be diplomatic and sensitive to the dynamics of a culturally diverse workplace
- Experience with and commitment to using an antiracism, antioppressive and trauma informed approach in consultation, program design, evaluation processes and service delivery
- Must be dependable, professional, flexible, a team player, and have a positive attitude
- Respectful, supportive and engaging approach to persons with physical and/or cognitive disabilities, addictions, mental health and other life challenges
- Excellent project, timeline and deadline management skills including skills in logistics and planning and detailed record keeping
- Able to model effective problemsolving by recognizing the human, interperson
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