Casual/part-time Medical Office Assistant - Vancouver, Canada - CAYA Health Centre

CAYA Health Centre

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

Are YOU

Someone who has a passion for providing highquality care to women, trans, and nonbinary individuals?
Do you want to work in a safe, inclusive, and respectful clinic environment?
Do you want to work in a multidisciplinary team environment?
Do you strive to work at a clinic that provides services that are traumainformed and culturallycompetent?

Who we are:

Our goal is to provide comprehensive healthcare to those marginalized based on gender, including women, trans, and nonbinary folks. We strive to be a place where patients & clinicians can feel safe and respected regardless of their race, ethnicity, sex, presentation, or sexual orientation.
CAYA Health Centre offers wellrounded care by medical doctors and allied health professionals all under one roof, including physiotherapy, pelvic floor physiotherapy, psychology and counselling, dietitian and nutrition counselling, massage therapy, and medical services.

Our Story:

Our vision is to create safe spaces to empower and support people in their journeys toward better mental, physical, and social health. We envision a future where inclusive, supportive, equitable, and informed care are the standard in all health practices, and we want to be the first step in that journey.

Job description:

The Medical and Allied Health Receptionist is responsible for providing a knowledgeable, professional and friendly experience for all clients, and providing administrative support to our doctors and clinicians.

We have a fulltime Medical Office Assistant (MOA) that supports our physicians, we are looking for parttime added administrative support for our team.

Key responsibilities include but are not limited to:

Greeting and interacting with patients over the phone and in person.
Collecting personal information from patients and entering it in the electronic system (Jane and Oscar).
Scheduling appointments for patients.
Validating patients' payment methods.
Updating patients' health records.
Ensuring clinic cleanliness.
Maintaining detailed confidential client records.
Liaising with third party insurers.
Other administrative and front desk duties as needed.

Position Requirements

Knowledge of EMR systems, especially Jane and Oscar.
Excellent communication skills.
Excellent organizational skills and the ability to multitask.
Excellent administrative and interpersonal skills.
Exceptional attention to detail and accuracy.
Ability to work independently and also in a small collaborative team environment.
Ability to address patient concerns and challenges with compassion and resilience.
Ability to handle sensitive patient information with confidentiality and discretion.

Education & Experience:

Medical Office Assistant training from VCC (or comparable training)
Minimum of 1 years of administrative experience in the healthcare environment is preferred.
Be proficient with computers systems (Accuro and JaneApp).
Proficiency in Microsoft Office (Excel, Word, Outlook).

Qualifications:

Be able to multitask in a fastpaced environment and be able to work well on their own.
Be personable, professional & attentive to detail.
Be reliable, trustworthy and hardworking.

Hours

Currently looking for inperson shifts from 3:00 pm 8:30 pm two days a week and for coverage when our fulltime MOA is away.
Clinic is open Monday
Saturday from 7:00 am until 8:00 pm

Job Types:
Part-time, Casual

Salary:
$19.00-$23.00 per hour

Benefits: