Department Clerk - Toronto, Canada - Sunnybrook Health Sciences Centre

Sophia Lee

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Sophia Lee

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Description

Summary of Duties
This position will directly report to the Manager, Security Services.

The following are duties specific to each department:

Fire and Security Services:


  • In addition to a regular schedule this position will provide comprehensive support to the photo ID clerk in CG03 for cross coverage unplanned absences and vacation.
  • Provide photo ID service on site at the Security Office CG03 for all Sunnybrook sites in a timely manner
  • Print and document id badges in the photoid software and Security access software
  • Adds and deactivates security ID access.
  • Assigns lockers to staff. Maintains accurate documentation. Audits locker rooms every 6 months and when required.
  • Provides outstanding customer service by ensuring all customer enquiries and requests are promptly acted upon
  • Other duties include leading special projects and assignments
  • Keeps inventory of assigned photo ID, expiry of ID and restricted access.
  • Provide and generate monthly billing to security services

Qualifications/Skills

  • Postsecondary Diploma / Degree in Business or other related field required.
  • Prior work experience with security systems, photoid software.
  • Prior work experience with trainee database
  • Proven ability to trouble shoot server errors, and security systems independently with mínimal direction and supervision.
  • Demonstrated proficiency with Microsoft Office (Word, Excel, and Outlook) mandatory
  • Demonstrated organizational skills and ability to establish priorities meet deadlines and work within tight timelines with attention to detail.
  • Demonstrated experience in a customer service environment required
  • Demonstrated effective critical thinking and strong problem solving skills
  • Ability to work effectively in a fastpaced environment with frequent interruptions
  • Demonstrated accuracy and efficiency required
  • Typing 40 w.p.m. or keyboarding of 106 net keystrokes/minute
  • Effective verbal and written communication skills

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