Department Clerk - Toronto, Canada - Sunnybrook Health Sciences Centre
Description
Summary of Duties
This position will directly report to the Manager, Security Services.
The following are duties specific to each department:
Fire and Security Services:
- In addition to a regular schedule this position will provide comprehensive support to the photo ID clerk in CG03 for cross coverage unplanned absences and vacation.
- Provide photo ID service on site at the Security Office CG03 for all Sunnybrook sites in a timely manner
- Print and document id badges in the photoid software and Security access software
- Adds and deactivates security ID access.
- Assigns lockers to staff. Maintains accurate documentation. Audits locker rooms every 6 months and when required.
- Provides outstanding customer service by ensuring all customer enquiries and requests are promptly acted upon
- Other duties include leading special projects and assignments
- Keeps inventory of assigned photo ID, expiry of ID and restricted access.
- Provide and generate monthly billing to security services
Qualifications/Skills
- Postsecondary Diploma / Degree in Business or other related field required.
- Prior work experience with security systems, photoid software.
- Prior work experience with trainee database
- Proven ability to trouble shoot server errors, and security systems independently with mínimal direction and supervision.
- Demonstrated proficiency with Microsoft Office (Word, Excel, and Outlook) mandatory
- Demonstrated organizational skills and ability to establish priorities meet deadlines and work within tight timelines with attention to detail.
- Demonstrated experience in a customer service environment required
- Demonstrated effective critical thinking and strong problem solving skills
- Ability to work effectively in a fastpaced environment with frequent interruptions
- Demonstrated accuracy and efficiency required
- Typing 40 w.p.m. or keyboarding of 106 net keystrokes/minute
- Effective verbal and written communication skills
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