Area Service Representative - Edmonton, Canada - Xerox
Description
City- Edmonton- State/Province- Alberta- Country- Canada- Department- Service Delivery- Date- Monday, July 10, 2023- Working time- Full-time- Ref# Job Level- Individual Contributor- Job Type- Experienced- Job Field- Service Delivery- Seniority Level- AssociateDescription & Requirement:
About Xerox Holdings Corporation This position is in a fast moving, deadline driven environment. Responsible for colour, black & white reprographics, finishing operations as well as data entry. Must be able to work in both team and single person environment and able to assist all customers in a manner that meets or exceeds our expectations.
Duties and Responsibilities
- Establish and maintain high levels of Customer Satisfaction
- track consumable inventory
- place consumable orders
- receive consumables
- stock shelves of received consumables
- arrange for disposal of used consumables
- Data Entry
- enter print requests into billing program
- speed and accuracy are key to successful billing/data entry management
- Production of requested jobs on colour, black & white and large format equipment
- machine set-up
- print and check proofs
- run job
- remove output
- deliver output
- Operation of assorted finishing equipment
- Perform maintenance and repair of areas to maximize customer uptime
Monitor and manage supplies
- Requirements:
- Math skills (multiplication, division, percentages)
- Able to lift and move 50 pounds
- Able to be on feet for extended period of time
- Able to read, write and follow instructions
- Listen, understand, and communicate effectively
- Willingness to learn and take direction
- Able to work with others in a team atmosphere or in a single person site with mínimal supervision
Preferred Qualification:
- B&W and colour printer
- Freeflow
- Paper cutter
- Paper drill
- Autopunch / Autocoiler
- Large format print & finishing equipment
- Able to operate large centralized digital equipment
- Able to detect production inconsistencies and quality issues
- Experience in finishing environment, operating finishing /binding equipment
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