Housing Assistant - Oshawa, Canada - Cornerstone Community Association

Cornerstone Community Association

Verified Company

Oshawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Bargaining Unit Position

Position:
Housing Assistant

Status:
Permanent Full-Time (40 Hours/Week)

Position Reports to:
Housing Manager/Program Director

Purpose of Position:
Under the direct supervision of the Housing Manager, the Housing Assistant is responsible for general administrative duties for rent geared to income Housing Program

Department:
Housing Program

Qualifications:
This position requires a professional individual with a minimum of 4 years of experience in an administrative position. Preference will be given to experience in social services or human services organizations. An understanding of the issues of homelessness and vulnerable populations is an asset

Other Requirements:

Applicable education such as a Business Diploma from a recognized college
Successful completion of a Canadian Police Information Centre security screening (CPIC)
Driver's License with own vehicle/insurance
Current First Aid/CPR and Crisis Prevention Intervention (CPI) certification
Technical proficiency with office equipment and systems
Demonstrated excellence in computer keyboarding and current office software such as Microsoft Office
Excellent interpersonal, oral and written communication skills
Health and Safety Certification an asset
Extensive knowledge of current legislation such as the Housing Services Act (HSA) and Residential Tenancies

Act

Detail oriented and ability to multitask
Successful Completion of Ontario Non-Profit Housing Rent Geared to Income course an asset
Discharge all responsibilities with a high degree of professionalism

Physical Demands

Standing/walking; bending, stretching, pushing, pulling, and reaching
Keyboarding, sitting for long periods of time

Environment

Institutional setting, Emergency Shelter facility, Federal Corrections and Housing programs

Key Duties & Responsibilities:
Program

Maintain Bed Bug Protocol procedures, including inspecting units for the presence of bed bugs, assisting tenants in preparing units for bed bug spraying, and maintaining bed bug tracking sheets.
Work with tenants in the management of their housing
Assist in ensuring that new tenants are provided with orientation/education information (ie: Tenant's Handbook or

Information Package)

Assist with move in and move out process for tenants, including unit inspections
Resolve tenant complaints or forward them to the Housing Manager as appropriate
Represent Cornerstone at the Landlord and Tenant Board as required by supervisor
Ensure that the process to terminate occupancy is implemented in accordance with rental arrears policies and, for acts other than rent arrears, in accordance with the mediation or resolution processes and the Residential

Tenancies Act or its successors

Make referrals to Program staff, or external supports as appropriate
Adhere to all Organizational and Program Policies and Procedures and participate as an active member of the

Housing team

Assume regular oncall rotation duties

Administration

Perform general clerical duties in accordance with established procedures
Ensure maintenance of tenant files according to the requirements of all applicable legislation
Ensure that all office administrative procedures are in place and current
Completion of rental deposit interest calculations and administration of annual interest payment to tenants
Completion of annual rental reviews and calculation of RGI rents as well as quarterly reporting statements
Assist with tracking and maintenance of outcome statistics as required
Assist with tracking and documentation of final reconciliation and preparation of bad debts reports (eg rental arrears, damages)
Completion and serving of forms for the Landlord and Tenant Board
Completion and balancing of month end rents
Completion and recording of vacancy statistics and maintain a current internal transfer waiting list
Ensure standards are met to maintain confidentiality of all tenant information, files and statistics
Prepare reports as required by supervisor
Under the supervision of the Housing Manager, execute Tenancy Agreements for all tenants ensuring that all

Agreements are current

Demonstrate due diligence by inspecting the workplace regularly to ensure the overall safety of the facility, staff, volunteers, clients and observe and adhere to all Occupational Health and Safety Standards, the Human Rights

Code and other applicable workplace legislation

Together with Maintenance staff, perform movein and moveout inspections and regular inspections of units and common areas
Excellent skills in cash management; petty cash reconciliation, receipt of rents, ensure accuracy of rent deposits
Monitor rental arrears and make every effort to ensure that they are maintained at an acceptable level
Assist with security system programing and video surveillance as directed
Maintain confidentiality of all tenant information

Other duties as may be assigned by supervisor

Class