Head of Change Management - Toronto, Canada - Connor, Clark & Lunn Financial Group

Connor, Clark & Lunn Financial Group

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Head of Change Management

Connor, Clark & Lunn Private Capital

Toronto, ON
We are currently looking for a

Head of Change Management to join our team The

Head of Change Management plays a pivotal role enabling advice and service effectiveness by connecting the dots between head office and frontline advisors to deliver meaningful programs that elevate both the employee and client experience. They will be responsible for developing and executing change management strategies and programs to deliver transformation enablement tools to the organization.

The role requires a leader with experience in leading change management within complex transformative initiatives and influencing skills who can build relationships and steward change across all areas of the organization.

They will regularly interact and engage with all stakeholders across Connor, Clark & Lunn Private Capital.

What You Will Do

Build and lead the change management practice for Connor Clark & Lunn Private Capital

Develop and implement a multiyear change strategy & approach
Assess and understand change readiness & change impacts and identify key stakeholder groups to inform required activities

Develop and implement change and engagement activities

Scope, plan, design and implement change and engagement activities to enable single and multiyear programs and support the adoption of changes required by transformation initiatives
Develop comprehensive stakeholder engagement, communications and sustainment plans that support stakeholders throughout the change journey
Identify any changerelated program risks and recommended mitigation steps

Lead stakeholder engagement and execution, connecting the dots across different functions:

Lead and facilitate stakeholder sessions across multiple teams to enable leadership alignment and commitment
Provide input, document requirements and support the design/delivery of change learning programs
Engage and collaborate with other team members and partners in the business (e.g., communications, learning/training, ops) throughout the transformation journey to plan and deliver on transformation priorities

Define and measure key success metrics and monitor change progress:

Develop KPIs and strategic dashboards
Run analyses and review results against performance targets
Share results with leadership team and stakeholders to action

What You Bring

University Degree in Business or similar discipline, MBA or similar postgraduate education.
Minimum 10 years of relevant experience, ideally in financial services
Experience in leading change management and communication activities within complex transformative initiatives
Advanced verbal and written communication skills, facilitation and presentation skills for both senior management and large employee base
Proven ability to engage and manage stakeholder relationships in a complex, matrix environment
Strong negotiation, leadership and strategic thinking skills
Flexible and adaptable to work in ambiguous situations
Robust organizational skills to coordinate and prioritize several concurrent projects
Excellent interpersonal, communication and presentation skills to deal with many senior internal stakeholders
Acute business acumen and understanding of organizational issues and challenges

About Connor, Clark & Lunn Financial Group
Connor, Clark & Lunn Financial Group Ltd. ("CC&LFG") provides a broad range of traditional and alternative investment products and services to individuals, advisors and institutional investors.

Our business comprises of eleven institutional investment affiliates that are responsible for investment decision making and client service, as well as distribution affiliates including Connor Clark & Lunn Private Capital, which provides multi-asset class investment solutions and Connor, Clark & Lunn Funds which distributes single-strategy investments to individual investors.

CC&LFG partners with each of its affiliates by contributing world class operations, product development expertise, broad distribution, and business management.

We have grown from $29 billion in assets and 200 people in 2008 to approximately $110 billion in assets and over 800 people today.

This has been accompanied by a high level of change in technology, types of assets managed, trading activity and geographic growth.

As we look forward, we can see both opportunities and challenges for further growth that only reinforce our commitment to attracting, retaining and motivating the most talented people.

This is best achieved by:
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A High-Quality Environment: To work with people who we hold in high regard; to enjoy the time that we spend at work; to focus on productive activities without the distraction of politics and bureaucracy; to treat each other with respect.
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An Opportunity to Succeed:To do work that has value and which presents the opportunity for professional growth and d