Mortgage Underwriter, Account Manager - Toronto, Canada - RFA Canada

RFA Canada

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

RFA's residential mortgage lending business is operated by RFA Mortgage Corporation and RFA Bank of Canada, a federally regulated Schedule I Bank.

RFA Mortgage Corporation specializes in Prime lending (Insured, Insurable, Uninsurable), while RFA Bank of Canada is a balance sheet based Alternative mortgage lender (Alt-A and B lending).

Combined, RFA offers mortgage brokers a one-stop shop with our full suite of competitive Prime and Alternative mortgages.- RFA's strategic vision is to be a long-term leader in the residential lending segment by offering a value proposition beyond just rate and compensation.

Through building a competitive broker experience and solutions-oriented product suite, RFA's goal is to be recognized and recommended by our mortgage broker partners, mortgagors, and other strategic partners, for our financing solutions and broker/client experience.
The OpportunityKey Duties & Responsibilities- Responsible for underwriting to highest credit quality standards.

Review of credit information
Review of real estate appraisals for consistency, with prevailing market conditions
Review, Accept & Followup on outstanding conditions/documentation.
Preparing and issuing mortgage commitments
Identifying and escalating instances of suspected fraud to Senior Management and Quality Assurance
Ensuring that service levels are maintained in an environment of high volumes and the competing demands of customers and staff.
Building and maintaining strong, lasting relationships with broker partners
Performing daily prospecting and account management activities
Working in alignment with corporate objectives and risk tolerances

Job Complexities

Managing work volumes to meet short timelines with a high level of quality.
Evaluating real estate and associated risks in a volatile market
Handling difficult interactions and/or scenarios related to deal/account management.
Building relationships with mortgage brokers and related business partners
Keeping up to date with evolving policies and procedures

Customer/Stakeholder Interaction

Manage Customer Complaints according to RFA's Customer Complaint policy.

Financial Responsibilities

Making heightened efforts to minimize financial losses during adjudication process.

What you can bring to RFA:

Must have 5+ years previous residential mortgage underwriting experience.
Undergraduate university degree is an asset.
Detailed working knowledge of real estate and covenant assessments, legislation, and land title systems in all provinces
Detailed working knowledge of principles of credit analysis and risk management
Understanding of credit scoring
Ability to understand financial statements and assess financial viability.
Previous experience working with mortgage brokers or an external mortgage sale force.
Working knowledge of PC software in a Windows environment
An ability to handle pressure caused by high volumes and tight turnaround times.
A very strong customer focus is required with an ability to ensure the customer experience is a positive one.

Benefits of Working at RFA:

Health & Dental Care
Vision Care
RRSP Match
Vacation & Personal Days
Salary plus commission
Hybrid working environment
Health & Wellness initiative
Demonstrated effective leadership and team development skills.
Demonstrated ability to assess risk in a fluctuating real estate market.
Building productive relationships with mortgage brokers, internal mortgage agents and related business partners
Strong attention to detail
Demonstrates the ability to make decisions that consider all implications and proactive management of risk.
Demonstration of solid negotiation and problemsolving skills
Excellent interpersonal and negotiation skills
Ability to make quick accurate decisions.
Selfstarter
Able to work independently and/or within a team.

Accessibility

Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.