Technical Support Analyst - London, Canada - Thames Valley District School Board

Sophia Lee

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Description

TECHNICAL SUPPORT ANALYST - DEVICE MANAGEMENT SPECIALIST


Working in a team atmosphere, and reporting to the Supervisor, Service Management, ITS, the Technical Support Analyst (TSA) - Device Management Specialist supports the investigation, evaluation, purchase, and service of computing products and services of the Board by researching, coordinating, testing, configuring, administering and maintaining products and services in local and wide area network systems.

The TSA - Device Management Specialist will track and maintain records for device purchase and implementation; plan and implement ongoing service support model for new technologies and maintain and support the Asset Management and Product Lifecycle Management plans and procedures.

This position is responsible for setting up systems and products for clients and for providing assistance with day-to-day management of client troubleshooting while maintaining positive working relationships.

This position requires the ability to travel to all sites within Board boundaries.


STARTING RATE OF PAY:
$25.99 per hour

HOURS OF WORK: 7 hours per day, 35 hours per week between with a maximum 1-hour unpaid lunch


APPLICATION DEADLINE:
February 09, 2023


The recruitment process requires a criminal background check for work with vulnerable persons, medical screening tests and skills assessment.


The Thames Valley District School Board is committed to equity and inclusion in the recruitment of qualified staff who reflect and support the diverse perspectives, experiences and needs of our students and school communities.

The Thames Valley District School Board seeks to ensure that all recruiting processes are non-discriminatory and barrier-free and will provide accommodations to applicants in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

Please inform the Human Resources team member indicated below of the nature of any accommodation(s) that you require.

  • We thank all applicants, however, only those selected for an interview will be contacted._
D. MacDonald, Staffing Specialist, Support Staff, Human Resources

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