Customer Experience Associate - Saint-Lambert, Canada - Scotiabank

Scotiabank

Verified Company

Saint-Lambert, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Numéro de la demande: 179595

Joignez une équipe gagnante, engagée et axée sur les résultats qui évolue dans une culture inclusive et de haut rendement.

About the role:

As a Customer Experience Associate/ Saint-Lambert/ Temporary/ Part-Time 30h, you are the face, character and heart of our branches.

Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way.

As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by:

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, longstanding relationships
Contributing to the Branch's targets by identifying and fulfilling simple sales opportunities

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers' needs
Explain complicated concepts simply
Demonstrate success in a targetbased performance environment, as well as contribute positively to a teamoriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and selfservice banking options to our customers

What's in it for you?

The opportunity to join a forwardthinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities for you and our customers
You can expect to be recognized and rewarded for highperformance. You'll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Emplacement(s): Canada : Quebec : Saint-lambert

La Banque Scotia compte parmi les chefs de file du secteur bancaire au Canada et des fournisseurs de services financiers dans les Amériques.

Nous sommes là pour l'avenir de tous.

Nous contribuons à la réussite de nos clients, de leur famille et de leur collectivité en offrant des conseils et une vaste gamme de produits et de services, dont des services bancaires aux particuliers, aux entreprises et aux sociétés, des services bancaires privés, d'investissement et de gestion de patrimoine ainsi que des services liés aux marchés des capitaux.