Technician Service - Windsor, Canada - Unique Communications Inc

Unique Communications Inc

Verified Company

Windsor, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

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Key Responsibilities:

Perform service, maintenance, cabling, and installations of systems, both onsite and remotely.
Diagnose problems, execute repairs or replacements of parts, and conduct thorough testing.
Ensure professional installation of required cables at customer sites.
Demonstrate computer proficiency, as it is a fundamental requirement for the role.
Utilize your background in customer service and electronic service to enhance the overall customer experience.
Leverage alarm or telecom experience to contribute to the efficiency of system operations.
Verify the proper functioning of systems through equipment, connection, and signal testing, identifying and rectifying any issues.
Troubleshoot systems and resolve issues for both customers and endusers.
Build and nurture relationships with clients and prospects, identifying opportunities for future collaboration.
Deliver unparalleled customer service excellence to ensure customer satisfaction.
Thrive in a fastpaced work environment by being organized, detailoriented, and a collaborative team player.

Qualifications:

Fluency in English, both spoken and written, is a mandatory requirement.
Technical proficiency with a minimum of 1 year (preferred).
Customer service experience of at least 1 year (preferred).
Essential computer skills with a minimum of 1 year required.
Maintain a Class G driver's license and uphold a clean, professional image with a strong focus on customer service.

Application Requirements: