Account Manager - Montréal, Canada - Bio-Rad Laboratories
3 weeks ago
Description
Overview:
The Business Manager is responsible for developing our Clinical Diagnostic sales within the Central Canada/Ontario West territory as well as providing customer satisfaction and accurate forecasts for the territory.
Duties & Responsibilities
- Meet or exceed sales goals with regards to volume, servicing existing accounts, maintain present business and developing new business for our Clinical customers.
- Responsible for all customer contact and customer needs in assigned region
- Maintain knowledge of customer's requirements and potential new business
- Submit quotations to meet deadlines
- Provide customers with evaluation material and follow through on results
- Followup on customer inquiries and make pricing decisions
- Develop thorough knowledge of all product lines in our Clinical Diagnostics portfolio with awareness of all up to date literature and new product launches
- Perform product demonstrations and troubleshoot problems
- Interact with Bio-Rad personnel for the mutual benefit of company sales and growth
- Responsible for knowledge of current competitor activities and its submission to proper internal sources
- Keep Customer Service informed of any billing/shipping changes in territory
- Provide names of available customers for product evaluations
- Attend Sales Meeting and Training Sessions
- Review monthly sales analysis reports to identify and act on any drops in volume or lost customers
- Attend conventions/workshops to advance product knowledge and represent Bio-Rad Laboratories Clinical Diagnostics in a professional manner
Required Knowledge & Skills
- Proficiency in Microsoft Word and Excel
- Strong interpersonal, leadership and presentation skills with the ability to refocus customer objections
- Proficient in moving a sales opportunity from lead qualification to purchase in a professional and timely manner.
- Proven organization skills and strong teamwork skills
- Ability to make sound business decisions in an objective manner
Required Experience
- Minimum 25 years sales experience in the clinical diagnostic or related field
- Bachelor of Science in Biochemistry, Molecular Biology, or equivalent Life Science discipline or M.T./A.R.T. certification with demonstrated proficiency and technical knowledge
Other
- Handling of biological substances from human and animal sources
- Requires frequent traveling in territory (about 2050%) by car and airplane
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