IT Training Specialist - Saskatoon, Canada - SIIT

SIIT
SIIT
Verified Company
Saskatoon, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description
Established in 1976 the Saskatchewan Indian Institute of Technologies (SIIT) is a First Nation governed post-secondary institution. Recognized under provincial legislation, the Institute has been conferred authority to grant certificates and diplomas.

SIIT welcomes over 2400 students into our urban and community programs annually as well as serving over 6000 clients through our nine Career Centres across the province.

The Saskatchewan Indian Institute of Technologies is playing a significant role in Saskatchewan's economic future. You can contribute to that success while building your career.

  • Work with the SIIT website administrator to develop the SIIT IT Training SharePoint site to ensure users can easily access training opportunities and materials
  • Develop training and instructional materials, screencasts, and documentation for end users to reference
  • Resolve end user IT issues efficiently and effectively through existing knowledge, experience, or research; escalate the issue as required
  • Be willing to travel to SIIT's various locations to provide support and facetoface training
  • Receive, act upon, and document IT Help Desk tickets as required
  • Install, configure, and maintain workstations, mobile devices, and software
  • Contribute to SIIT's strategic effectiveness by representing and participating on internal and external committees, as required
  • Compile status and progress reports as required
  • Ensure compliance with all SIIT corporate and IT policies and procedures
  • Identify and report out of compliance activities with SIIT IT policies and procedures

Required Qualifications and Experience:

Successful completion of a 2-year IT diploma with - 3 years of IT and training experience; Microsoft certification is considered an asset.

Must be able to lift lbs. Incumbent must be willing and able to work flexible hours as required. An equivalent combination of education and experience may be considered. Knowledge of First Nations cultures and organizations would be an asset. The incumbent must have a valid driver's license and reliable transportation as travel may be required.


Required Competencies:
Flexible & Adaptable; Effective Communication; Relationship Building; Results Oriented; Knowledge & Expertise; Client Focus and Service; Initiative; Teamwork.

**_This is a full time, term position up to June 30, 2024._

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