Account Manager, Analytical Sciences - Edmonton, Canada - Thermo Fisher Scientific

Sophia Lee

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Sophia Lee

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Description

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale.

Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer.

We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.


Location Specific Information:


Discover Impactful Work:

This is an Account focused role with the primary responsibility for selling and supporting all CMD products.

The Account Manager role maintains effective and long-lasting customer relationships, develops opportunities for strategic growth of the account and works collaboratively to provide extraordinary support and customer experience.

The AM is the primary point of contact and provides sales expertise, mentorship, and help drive all CMD commercial activities within the account.

Major end-market focus areas include Mining, Semiconductor, Pharma QA/QC, Environmental, Industrial, Food Safety, and Healthcare.


A Day in the Life:


Selling Agility

  • Identifies and prioritizes new client opportunities and develops solution implementation and growth strategies.
  • Leads and nurtures account relationships to drive expansion and renewals across the full CMD portfolio (analytical instruments, consumables, services); provides product assistance, consultation, and problemsolving to customers.
  • Provides quotation, negotiates contracts and closes orders with endusers as well as purchasing departments, and supports all procurement processes.
  • Is adaptable to customers' needs, as well as to conditions and trends that affect them, and works independently to lead customer relationships.

Drives Growth

  • Expands current account penetration and share of wallet. Grows organically, broader and deeper with all primary products. Leverages crosssell motions and activities
  • Leads direction for the territory; Develops sales strategies to meet plan and expand business within assigned territory; maintains a pipeline of opportunities to meet or exceed all sales objectives
  • Uses internal and external resources to meet customer needs
  • Uses Thermo Fisher Scientific's sales tools to own the accounts, opportunities, pipelines, and forecast in an accurate and timely manner
  • Maintains awareness of competitors and industry activity. Introduces new products and services as available

Leadership

  • Attends and runs technical business presentations, and when required, trade shows, user meetings, and other customer events.
  • Exchanges of account information and Sales Leads within and across Thermo Fisher Scientific commercial divisions
  • Works authoritatively in a team selling environment engaging the best internal company resources to tackle customer challenges

Keys to Success:


Education:


  • BSc in Chemistry/Physical Sciences, or equivalent required

Experience:


  • 3+ years sales experience ideally selling capital equipment and preferably in the analytical instrument market
  • Working knowledge of Chromatography, Elemental and Mass Spectrometry products is critical

Knowledge Skills and Abilities:


  • Fluent with computers, including a good working knowledge of Microsoft Office, and CRM tools
  • Good oral and written communication skills
  • Effective interpersonal and listening skills
  • General Analytical Instrument product knowledge
  • Accurate forecasting ability
  • Ability to travel nationally and occasionally USA
  • Strong customer focus ability to build and foster customer relationships
  • Ability to handle multiple priorities
  • Ability to be a selfstarter and work independently
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us.

As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.

#StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

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