Coordinator, Cemeteries - Chatham-Kent, Canada - Chatham-Kent

Chatham-Kent

Verified Company

Chatham-Kent, Canada

1 week ago

Posted by:

Sophia Lee

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Description

The Municipality of Chatham-Kent has an opening for a temporary full-time Coordinator, Cemeteries in the Parks, Recreation and Cemeteries division.

This temporary full-time opportunity is for a period up to May 2025.

Job description

The Coordinator, Cemeteries is responsible for coordination of cemetery sales, monument installations, genealogical requests, volunteer restoration committee, and marketing/promotion activities.

Essential responsibilities

Demonstrate Chatham-Kent's core values and competencies
Coordinate all requests from funeral homes and family members in terms of identifying inventory for sales
Assist families with purchase decisions and undertake all the processing of appropriate paperwork as per regulatory and municipal requirements for all policies, procedures, and related responsibilities
Layout of graves for interment purposes as required
Coordinate and assist with inquiries related to the Municipal Interment Policy and requests for use/transfer/sales by Interment Rights Holders and legal offices
Manage any Customer Service requests submitted by Customer Service Representatives or customers
Assist with office coverage as required
Support requests for genealogical research
Assist with administrative functions relating to interments, work orders, customer service and cemetery issues
Liaise with memorial companies regarding memorial placement, sizing and consistency with bylaws
Prepare marketing and advertising strategies for new sales initiatives
Support a communication system designed to be available seven days per week
Maintain a familiarity with the requirements of the Funeral, Burial and Cremation Services Act and other regulatory and statutory requirements associated with cemetery operations
Coordinate activities with cemetery volunteers
Works in accordance with the provisions of applicable Health and Safety legislation and all corporate and departmental policies and procedures related to Occupational Health and Safety
Participate, as required, on internal committees focused on various initiatives
Perform 'Acting Supervisor' duties as required

Essential qualifications

College certificate or diploma (preferably in a business, funeral service, or cemetery operations program), with two (2) to four (4) years of related experience.
Experience working in a death care industry preferred
Cemetery sales experience preferred
Knowledge of/experience working with the Cemeteries Act and other associated legislation
Strong interpersonal and communication skills, written and verbal
Strong computer skills, specifically Microsoft Office (Word, Excel, PowerPoint, Outlook) (or similar software programs)

Certifications, memberships, licenses

Funeral Director certification an asset
Cemeterian Operations license/certification an asset

Work environment/hours of work

This position works both indoors and outdoors
This position works weekday hours, with occasional evening and weekend hours
Because of the responsibilities of this position, the hours of work for this position will involve some evenings, weekends, and holidays, based on the needs of service requirements

Driver's license/vehicle requirements

Background check requirements

Essential physical and/or safety requirements

Bending: frequent crouching squatting (measuring, placing flags, plaques, marking graves)
Walking: frequent walking on level surface, rough surface (marking graves, office work sales)
Sitting: frequent sitting in a chair, stool, vehicle seat (office, vehicle)
Lifting: frequent carrying (up to 22.73 kgs or 50 lbs)
Standing: frequent standing inside, outside (up to 22.73 kgs or 50 lbs)
Hands: frequent mousing (niche, crypt lettering, computer work)

COVID-19 Vaccination
The Municipality of Chatham-Kent no longer requires a COVID-19 vaccination as a condition of employment. Although it is not mandatory to be vaccinated, it is highly encouraged.

Benefits
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The Municipality of Chatham-Kent is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees in a workplace that is inclusive, supportive, and reflective of the diverse community we serve.